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February 3, 2026 HFS Research, in partnership with Cognizant, surveyed 100 US enterprises to illuminate prevailing AI dynamics in BPO.
February 2, 2026 CIOs must accelerate modernization using platforms as AI won’t deliver exponential value if it’s layered on top of legacy.
January 28, 2026 The latest firm to receive the coveted HFS Challenger accolade is Quantiphi for its AI-first digital engineering approach.
January 21, 2026 Redesigning the operating model of insurers with digital labor at the core.
January 19, 2026 HFS Research and Infosys recently convened a closed-door banking roundtable to explore the friction with AI.
January 15, 2026 AI value will remain stalled until enterprises operationalize an industry- and business-context-first operating model.
January 6, 2026 Products are becoming software-defined while ER&D is getting commoditized, pushing service providers to shift left toward silicon.
January 5, 2026 HFS recently hosted a Roundtable, in partnership with Cognizant, hosting almost 20 senior enterprise leaders.
January 5, 2026 Enterprises must shift from effort to outcome and value-based commercial models to stop overpaying for modernization programs.
January 5, 2026 Enterprises must embrace AI as the orchestrating layer of legacy modernization if they want to become an AI-driven enterprise.
January 2, 2026 Chemical industry CIO should prioritize the data core, governance before operationalizing the AI and agents.
December 23, 2025 This Hot Tech examines how Perpetuuiti turns continuity plans into repeatable execution using automation and AI.
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