Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

Get a view of the Horizons

We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

Check up on what’s next from HFS

We designed our strategic research agenda to enable readiness for the Generative Enterprise. Access the 2025 HFS Research Agenda today.

Make complex decisions confidently

We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.

Ask our research a question

We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.

More Featured Competitive Intelligence Reports

Competitive Intelligence

Innova Solutions: Service Capabilities for Engineering Research and Development, 2025

A look at how Innova Solutions performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

KPIT: Service Capabilities for Engineering Research and Development, 2025

A look at how KPIT performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Quest Global: Service Capabilities for Engineering Research and Development, 2025

A look at how Quest Global performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

UST: Service Capabilities for Engineering Research and Development, 2025

A look at how UST performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Accion Labs: Service Capabilities for Engineering Research and Development, 2025

A look at how Accion Labs performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Birlasoft: Service Capabilities for Engineering Research and Development, 2025

A look at how Birlasoft performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

CI&T: Service Capabilities for Engineering Research and Development, 2025

A look at how CI&T performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Engineering Industries eXcellence: Service Capabilities for Engineering Research and Development, 2025

A look at how Engineering Industries eXcellence performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Randstad Digital: Service Capabilities for Engineering Research and Development, 2025

A look at how Randstad Digital performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Competitive Intelligence

Softtek: Service Capabilities for Engineering Research and Development, 2025

A look at how Softtek performed in the HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025

Highlight Report

Birlasoft—a challenger brand aspiring for strong growth in the Azure ecosystem

Birlasoft, a challenger in the Azure space, bets on growth with AI, industry-focused solutions, and enterprise modernization.

Highlight Report

Retail and CPG leaders are doubling down—HFS value chain now guides 90% of spend

90% of outsourcing spend now aligns to HFS’ eight strategic domains, with just four accounting for over half.

Highlight Report

Tariffs disrupt IT: Think local, agile, and AI-ready for the future

Tariffs are killing the offshore model, IT industry must reinvent or risk irrelevance.

Highlight Report

Sports organizations can’t build it themselves—partners like Sportian can help

Sportian was built by the sports sector, for the sports sector.

Highlight Report

Canva’s enterprise gambit: From DIY design to content powerhouse

Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.

Highlight Report

NTT Upgrade reminds leaders to stay on course as the world flip-flops

Enterprises must look beyond short-term ROI and avoid knee-jerk budget cuts in response to daily market disruptions.

1 11 12 13 119

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]