A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.
August 19, 2025This bank isn't dabbing in transformation. It is betting big on tech and ecosystem partner to power global growth.
August 18, 2025Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.
August 20, 2025A look at how Deloitte performed in the HFS Horizons: Workday Services, 2025.
August 18, 2025
A look at how Accenture performed in the HFS Horizons: Digital Marketing and Sales Services, 2025.
Get a view of the Horizons
We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.
Check up on what’s next from HFS
We designed our strategic research agenda to enable readiness for the Generative Enterprise. Access the 2025 HFS Research Agenda today.
Make complex decisions confidently
We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.
Ask our research a question
We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.
Highlight Report
April 24, 2025Sportian was built by the sports sector, for the sports sector.
Highlight Report
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
Highlight Report
April 21, 2025Enterprises must look beyond short-term ROI and avoid knee-jerk budget cuts in response to daily market disruptions.
Highlight Report
April 21, 2025AI Risk helps enterprises scale GenAI with GRCC, AI agents, real-time controls, and traction in regulated markets.
Highlight Report
April 21, 2025Biases related to accents in spoken English are a productivity barrier restricting your talent pool - AI can break it down.
Highlight Report
April 17, 2025As OpenAI’s latest release — GPT-4.1 — accelerates toward agentic engineering, CIOs must decide — take control or be sidelined.
Highlight Report
April 17, 2025Orion by Innova Solutions helps GCCs scale innovation & align with parent goals through tailored support and ecosystem integration.
Highlight Report
April 16, 2025Writer's AI HQ fixes a critical disconnect in enterprise AI - between IT’s governance fears, and business's hunger for automation.
Highlight Report
April 09, 2025Appian tackles process debt with a unified platform for scalable, governed automation and AI readiness.
Highlight Report
April 08, 2025Hyderabad is rising fast with low risk, AI talent, robust infra, and cost advantage—rewriting India’s IT growth story.
Highlight Report
April 03, 2025Five Sigma offers insurers a low-disruption path to AI-powered, scalable claims modernization.
Highlight Report
April 03, 2025Agentic AI changes how enterprises must access and act on data - offering the democratization of insight while cutting data debt.
Highlight Report
April 01, 2025A broader market shift is underway, with enterprises increasingly integrating AI directly into their core data platforms.
Highlight Report
March 28, 2025Penske & Hitachi Digital integrate AI-powered Proactive Diagnostics & Guided Repair to transform fleet operations.
Highlight Report
March 28, 2025Ascendion has fully integrated sister company Collabera Digital, in a move to compete in AI-led engineering outside North America.
Highlight Report
March 27, 2025Agentic AI is disrupting ops. If your next hire's job description doesn't include the need to manage agents, you're already behind.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
