Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

Get a view of the Horizons

We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

Check up on what’s next from HFS

We designed our strategic research agenda to enable readiness for the Generative Enterprise. Access the 2025 HFS Research Agenda today.

Make complex decisions confidently

We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.

Ask our research a question

We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.

More Featured Competitive Intelligence Reports

Highlight Report

Google responds to enterprise fears of hyperscaler GenAI control

Google Cloud is pushing the boat out to allay enterprise fears that GenAI represents another way for hyperscalers to exert control.

Highlight Report

From competitors to collaborators, IBM and Microsoft partner to unleash OneEcosystem™

IBM and Microsoft transition from rivals to partners, fostering innovation and addressing customer needs through a OneEcosystem™ approach.

Highlight Report

Amdocs acquires Helix Service Assurance to close the loop for 5G-era networks

With its strategic acquisition, Amdocs aims to become a dominant force in this booming industry.

Highlight Report

KPMG’s $2 billion GenAI plan targets transformation with trust

KPMG is forging ahead with a $2 billion investment in GenAI despite 92% of business leaders expressing concerns about its risks.

Competitive Intelligence

TaskUs: Generative Enterprise™ Services Capabilities, 2023

A look at how TaskUs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Sutherland: Generative Enterprise™ Services Capabilities, 2023

A look at how Sutherland performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Movate: Generative Enterprise™ Services Capabilities, 2023

A look at how Movate performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Hitachi Digital Services: Generative Enterprise™ Services Capabilities, 2023

A look at how Hitachi Digital Services performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Ciklum: Generative Enterprise™ Services Capabilities, 2023

A look at how Ciklum performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Cigniti: Generative Enterprise™ Services Capabilities, 2023

A look at how Cigniti performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Amdocs: Generative Enterprise™ Services Capabilities, 2023

A look at how Amdocs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

WNS: Generative Enterprise™ Services Capabilities, 2023

A look at how WNS performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

UST: Generative Enterprise™ Services Capabilities, 2023

A look at how UST performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

TCS: Generative Enterprise™ Services Capabilities, 2023

A look at how TCS performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

Sonata: Generative Enterprise™ Services Capabilities, 2023

A look at how Sonata performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

Competitive Intelligence

PwC: Generative Enterprise™ Services Capabilities, 2023

A look at how PwC performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

1 57 58 59 122

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]