Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

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More Featured Competitive Intelligence Reports

Competitive Intelligence

TTEC: Service Capabilities for Retail and CPG, 2025

A look at how TTEC performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

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Telecom companies must leverage service providers to shape their future

The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.

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Birlasoft helps Knorr-Bremse boost CX with e-commerce transformation

Birlasoft helps Knorr-Bremse modernize e-commerce, cut support calls 40%, and boost global digital sales.

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Fix the process, then trust the AI: Celonis’ Bangalore pitch

You can’t scale AI on fragmented ops. Celonis puts process intelligence at the heart of enterprise transformation.

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Health plans must rethink UM: WNS HealthHelp’s AI-driven approach is a path forward

UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.

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Genpact detonates the data problem with XponentL

Genpact bets on Business Data Services to operationalize AI and drive real enterprise outcomes.

Highlight Report

Sonata’s Harmoni.AI is embedding responsibility at the core of enterprise AI

Harmoni.AI brings together AI-powered service delivery platforms, technology accelerators, and industry frameworks.

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Writer’s trust architecture sets a new benchmark for enterprise AI security

Writer has built a robust trust foundation reflecting where enterprise AI is heading.

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Lead with smarter AI, not bigger models: Centific builds for fit

Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.

Competitive Intelligence

EXL: Insurance Services Capabilities, 2025

A look at how EXL performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

DXC Technology: Insurance Services Capabilities, 2025

A look at how DXC Technology performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

Deloitte: Insurance Services Capabilities, 2025

A look at how Deloitte performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

Cognizant: Insurance Services Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

Coforge: Insurance Services Capabilities, 2025

A look at how Coforge performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

Capgemini: Insurance Services Capabilities, 2025

A look at how Capgemini performed in the HFS Horizons: Insurance Services, 2025

Competitive Intelligence

Accenture: Insurance Services Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: Insurance Services, 2025

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