HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS roundtables

In-person rountable

The always-on supply chain

April 30, 2026, New York

Conducted in collaboration with Genpact, this roundtable will explore how enterprises can move from linear, reactive supply chains to always-on, AI-powered supply networks that continuously sense, decide, and adapt using agentic AI, real-time planning, and interoperable architectures.

Learn more

In-person rountable

The enterprise debts: The silent killers of AI ROI

May 19, 2026, New York

Conducted in collaboration with Genpact, this roundtable will bring together senior leaders to benchmark their exposure, diagnose their biggest constraints, and identify practical paths to action.

Learn more

Past roundtable highlights

Stop trying to delight customers! Just make it easy: How can GenAI make life easier for your employees &

Presented live in NYC on Oct 4, 2023. HFS brought together a group of enterprise leaders who discussed the challenges and opportunities for improving the customer journey as well as the opportunities and risks of leveraging GenAI for optimizing CX processes.

October 4, 2023

Powering a sustainable future: How can enterprises transform to lead the energy transition as part of an

Presented on Sept 21, 2023. This roundtable discussed the strategies and explored how companies can deliver on the sustainability goals to align with our latest study produced in association with Infosys.

September 21, 2023

Solving the current cloud contradiction: Reducing costs versus innovating at speed

Presented live in NYC on June 13, 2023. HFS brought together an intimate group of business and IT leaders who shared their experience on how their firms are achieving breakaway results going beyond embracing investment-optimizing FinOps principles.

June 13, 2023

The ecosystem imperative: How to create new sources of value in BFS enterprises

Presented on May 4, 2023. This roundtable offered an exclusive opportunity for BFS enterprises to get inside the study findings in a confidential, facilitated learning forum.

May 4, 2023

Reimagining GBS with digital intelligence

Presented on April 27, 2023. In this HFS Digital Focus Group - HFS analysts, IBM executives, and 5-7 enterprise GBS leaders discussed how GBS organizations are managing multiple business priorities with digital initiatives to serve employees and customers better.

April 27, 2023

Where is the metaverse heading: How can we create a business impact?

Presented live in NYC on April 11, 2023. While the term “metaverse” was coined 30 years ago, it is still being defined, and its potential to unleash the next wave of technological disruption seems increasingly clear, with real-life benefits already emerging for early adopters.

April 11, 2023

Developing an infinite GBS mindset: Adapting strategy today for long-term success

Presented on March 30, 2023. This roundtable shared research and perspectives on the new horizons of enterprise innovation where GBS / Shared Services transformation can aspire towards an infinite mindset.

March 30, 2023

Marketing in the age of CX: Do we need iteration or re-invention?

Presented live in London on March 7, 2023. Today’s marketers are looking at the world in a new light of rapidly shifting customer expectations, a hybrid physical and digital reality, and unmatched uncertainty.

March 7, 2023

What’s the story with the industry cloud?.. breaking IT/OT silos for effective digital transformation

Presented on December 15, 2022. This digital focus group focused on the story of the industry cloud and the breaking of IT/OT silos for effective digital transformation.

December 15, 2022

Procurement is well positioned to be an ‘Ecosystem Builder’ for the enterprise. But is it ready?

Presented on December 8, 2022. This roundtable gave an advanced view into our key research findings and share the perspectives with industry peers on the future of procurement.

December 8, 2022

Reimagining customer experience for our hybrid reality

Presented live in NYC on November 29, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

November 29, 2022

Behind every successful enterprise is data-driven finance. How do you get there?

Presented on October 27, 2022. This roundtable leveraged findings from our latest research done in partnership with EXL to debate with senior finance leaders.

October 27, 2022

Low-code and value creation: What’s the winning formula?

Presented on September 8, 2022. This roundtable looked at how even the most reticent can derive value from low code and explored how the various challenges can be resolved without compromising on internal cohesion or promoting cyber threats.

September 8, 2022

Transforming operations with tools and change agents such as ServiceNow

Presented on August 16, 2022 Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions.

August 16, 2022

Reimagining customer experience for our hybrid reality

Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

June 23, 2022

Making healthcare personal with cloud enabled data and analytics

Presented on June 9, 2022. Healthcare and technology leaders provide perspectives and insights that address data, analytics, and personalization.

June 9, 2022

1 3 4 5

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support