HFS Hot Vendor: KnowledgeLake

KnowledgeLake profile

  • Lead Author: Sam Duncan
  • Product/Service/Hybrid: Product
  • Primary Emerging Tech: Agentic AI
  • Secondary Emerging Tech: IDP
  • Functional Focus Business: Back-office ops
  • Functional Focus IT: Workflow automation
  • Industry: Healthcare, Local and State Government, Education, and Financial Services
  • Next Gen Delivery Models: Services-as-Software
  • HQ Based: ST Louis, Missouri
  • Published: 2025 Q3
KnowledgeLake

Despite years of investment in digital transformation initiatives, the harsh reality is that enterprises of all shapes and sizes still battle inefficient manual document-centric back-office processes that consume both time and capital. Intelligent Document Processing (IDP) went a long way in helping enterprises address these challenges, and still serves as a critical building block. Still, it couldn’t address end-to-end workflows, leaving gaps that required manual validation, gaps between systems, and processes that weren’t fully automated.

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