Points of View

How to survive when your IT skills become irrelevant

The future of the talent in the IT function is a hotly debated topic – some commentators talk about the inevitable demise of the IT worker, while others eagerly anticipate what the future super-employee will look like when supported by digital technologies. But one thing is certain; change is upon us. IT professionals can no longer hide behind process-driven service delivery – because automation will tackle the bulk of the work. They can’t sit in the back office because technologies and business models are pushing customers into the heart of the business. With these factors and many more at play, as businesses grapple with digital and drive towards the HfS Digital OneOffice concept, the only professionals that will be able to evolve to meet the changing environment will be those that focus on adding real value to their businesses.


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