10 Tips for SuccessFactors Service Providers

SAP SuccessFactors services is a growth market, representing approximately 45% growth year on year, based on the responses of the service providers in our SuccessFactors Services Blueprint report. Enterprises are looking to standardize their HR process and simplify their application environment across multiple sites. Adopting a SaaS solution is an increasingly popular choice and enterprises with SAP ERP in the back-office are more likely to consider SAP SuccessFactors for their cloud HR solution, fueling the continued growth of this market.

To meet this growing demand, service providers have to invest in particular skills and capabilities to remain competitive. Moreover, they need to market these, and their ambition and vision for their SAP SuccessFactors service business to existing and prospect clients in order to be considered in the RFP stage of provider selection. While there are some initial signs of providing Design Thinking, being Brokers of Capability and entering Collaborative Engagements, there remains a lot of opportunity for SAP SuccessFactors service providers to align with the HfS 8 ideals of the As-a-Service Economy.