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Cyber Watch List: PassFort Cranking Up the FinTech Compliance Engine?

PassFort, a startup in the KYC/AML and onboarding workflow market, is added to our Cyber Watch List as an emerging player in the Digital Trust and Security

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Point of View

Bringing Operational Analytics to RPA

By focusing on the healthcare and insurance verticals, OpenConnect offers clients a blend of deep domain and process expertise as well broad automation tool it

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Point of View

Omnichannel Customer Experience: Moving Beyond the Hype

HfS explores strategies for developing omnichannel communication and suggestions for moving the dialogue forward in the future.

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Point of View

What it Takes to be a Broker of Capability in Engineering Services

We see a real opportunity for engineering services providers to differentiate themselves by becoming effective brokers of capability. Our discussion with PES

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Optimizing the Intersection of Intelligent Automation and Manual Work

Many complex IT projects continue to require large-scale manual work. Cutover is a SaaS platform that focuses on those activities.

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HfS Engineering Services Top 20

In this study, we define the scope of engineering services outsourcing, analyze the structure of the engineering services industry, and provide a list of the 20

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Point of View

Accenture Pushes Envelope on Testing Services with Artificial Intelligence

Just like the broader notion of Intelligent Automation, Test Automation is evolving toward cognitive computing and artificial intelligence.

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Point of View

It’s Not Just the Data: Truven Adds Talent to IBM Watson Health

The Truven acquisition includes research scientists who have industry specializations that can help turn data into insight, and relevant action.

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Point of View

“Can Do” IT Underpins the As-a-Service Economy

There are many forces driving the current change in IT and IT services. We see a shift from the "Can't Do" world to the "Can Do" As-A-Service ideal.

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Point of View

Welcoming our Robotic Security Underlings

Security breaches often include physical/human involvement. Software robots may hold a key to removing a human element of insider risk.

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Point of View

It’s Time for the End of Average BPO

Legacy BPO built around FTEs and systems designed with "average performance" are doomed to fail. So BPO has to change now.

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Point of View

Cyber Watch List: AimBrain Brings Behavioral Security to Mobile

We add AimBrain, with a biometric/behavioral approach to user authentication and cyber security readiness, to our Cyber Watch List as an emerging player.

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