Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 20, 2020 Front office services are set to be hardest hit, but providers are leveraging previous investments to rise to the challenge
April 20, 2020 Even before our current pandemic, we knew the travel, hospitality, and logistics (THL) industry was “behind the curve in some investments, notably in legacy
April 20, 2020 This PoV will help service providers understand the importance of an integrated smart city solutions portfolio and help them target clients in this space.
April 20, 2020 According to SAP “77% of the world’s transaction revenue touches an SAP system.” So, it’s hardly surprising that SAP is directly facilitating process a
April 17, 2020 Consumer-driven medical devices are taking the industry by storm
April 17, 2020 A look at how a few companies have used distributed ledger technology to power better secure distribution practices.
April 17, 2020 The automotive industry is one of the most competitive markets, this report examines how forming collaborative partnerships are helping some firm's emerge as
April 17, 2020 For BCP in manufacturing, healthcare, and any industry at risk of supply chain disruption, providers must arm themselves with 3D printing capability.
April 16, 2020 Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific
April 16, 2020 Addressing modern slavery is not just about brand image and mitigating business risk—it’s a moral (and legal) obligation.
April 16, 2020 With so many aspects to consider- technology, politics, talent, environmental constraints, etc.- F&A BPO buyers must take a holistic approach when it comes to
April 15, 2020 This report examines the impact of the Covid-19 pandemic on 5G investments.
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