Industry Primer

HFS Healthcare Industry Primer 2021

August 23, 2021

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The Healthcare Industry Primer report complements the Healthcare Top 10 report, which HFS published at the end of 2020.

While the Top 10 reports cover the leading service providers offering best-in-class, industry-specific services to specific sectors, Industry Primers offer a comprehensive view of industry trends, business drivers and challenges, enterprise adoption trends for technologies and business process services, demand and supply side trends in offerings and capabilities, and perspectives on the adoption and impact of emerging technologies.

The primer is a contemporary perspective on the healthcare happenings that we will refresh every 18 to 24 months and will typically follow the healthcare Top 10 reports.

In this iteration of the Healthcare primer, we cover the impacts of the COVID-19 pandemic, the proliferation of emerging tech and for the first time health consumer insights reflecting upon the health inequities. The 75-page compendium is a succinct read of actionable insights that can trigger ideation and convert thoughts to operationalization.

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