WHAT THIS TOP 10 REPORT COVERS
In the 2019 HFS SAP SuccessFactors Services Top 10 Report, we analyze the capabilities and vision of fifteen service providers. This includes their skills across the HFS SAP SuccessFactors Services Value Chain of: Plan, Implement, Manage and Optimise services.
WHAT YOU’LL KNOW AFTER READING
• Market Trends for the SAP SuccessFactors Services market
• Strengths and opportunities for the service providers covered in the analysis.
KEY MARKET DYNAMICS
• Some clients who have deployed at least one module of SAP SuccessFactors may not use or even understand the full potential of the what they have implemented. We have spoken to many clients who looked for an alternative service provider to help them to maximize their investment.
• Organizational change management continues to be an important issue for clients, as they are often moving from on-premise, on Microsoft Excel or even on paper systems to the cloud solution of SAP SuccessFactors.
• It is becoming increasingly apparent that clients should position their SAP SuccessFactors deployments in the context of their enterprise-wide HR transformation strategies.
• SAP SuccessFactors has quarterly releases of new module functionalities. Clients have to actively adopt these. They may have thought that they could do this in-house but keeping abreast of developments in and implications of the quarterly new releases of the modules are proving difficult for most.
WHO SHOULD READ THIS REPORT
Executive leaders and business unit leaders, technology leaders, advisors and outsourcing managers in all industry sectors.
SERVICE PROVIDERS WE DISCUSS
Accenture, Capgemini, Cognizant, Deloitte, DXC, EY, HCL, Hexaware, IBM, Infosys, NGA Human Resources, NTT DATA, Rizing HCM, TCS, Wipro.