In a first-of-its-kind study, the HFS Triple-A Trifecta Services Top 10 assessed 21 service providers in terms of how well they are helping their clients embrace and realize results from the full array of Triple-A Trifecta technologies (automation, AI, and smart analytics) and related services.
The HFS Top 10 S2P service providers report examines 12 service providers across a defined series of innovation, execution, and voice of the customer criteria. The report highlights the overall ratings for all participants and the top five leaders for...
What this Top 10 Report covers HFS sees the emerging category of process intelligence as a key change agent technology, bridging the divide of siloed data, analytics, AI, and automation initiatives targeted at improving business operations. The 2020 HFS Top...
