There’s been no shortage of attention given to the topic of automation and autonomics over the past year, and it’s become abundantly clear that there is no pre-written rulebook for success, as many enterprises and service providers venture into unknown waters. In fact, it’s making more strategic sense in the short-term for enterprises to figure out what not to automate.
Syntel’s SyntBots platform, as an example, is well-aligned with HfS’s notion of Intelligent Automation. It ranges from low-level scripting over RPA, through to Autonomics to DevOps. The latter provides a critical differentiation to many of its peers and is underpinned by a vertical jumpstart library to accelerate deployments for specific vertical use cases.
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