Most insurance leaders aren’t lacking AI ambition—they’re struggling with AI scale.

From underwriting pilots to claims automation trials, the industry has embraced a wave of AI experimentation. But what comes next? How do you move from isolated initiatives to enterprise-wide impact-driving precision underwriting, accelerating claims, enhancing customer engagement, and delivering measurable ROI?

Join HFS Research and IBM Consulting for a high-impact, candid roundtable with top insurance executives and transformation experts as we move beyond experimentation and into the realities of scaled AI deployment.

Key topics of discussion include:

  • Escaping the tech silo and debt trap: What’s really holding back AI at scale?
  • Building trust in AI: Governance, ethics, and transparency
  • Winning on customer experience: How AI can deliver true differentiation and lasting competitive edge
  • Laying the right foundation: Why data, cloud, and infrastructure readiness are critical to AI success
HFS Participants
Saurabh Gupta | HFS Research
Saurabh Gupta
President, Research and Advisory Services
Tony Filippone
Chief Research Officer
Steve Dunkerley
HFS OneCouncil Leader
Venue: The Lambs Club
132 W 44th St, New York, NY 10036​
venue_image
Why attend?
  • Cut through the AI hype. Hear from peers who are moving beyond pilots to operationalized, accountable AI at scale.
  • Shape industry direction. Engage in focused dialogue with transformation leaders across underwriting, claims, pricing, and customer experience.
  • Share real-world insights. Explore what’s working, what isn’t, and which cultural, regulatory, and infrastructure barriers are still holding insurers back?

This roundtable is designed to be intimate, interactive, and off the record fostering honest conversations, shared experience, and actionable next steps.

This isn’t another event about what AI could do—it’s a working session focused on what AI must do to deliver real enterprise value.

This HFS Roundtable is produced in partnership with IBM Consulting

Apply to participate

NOTE: This event is for senior executives from the insurance industry, which includes insurers and brokers from commercial and personal lines of P&C, L&A as well as specialty insurance products.

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