Hansa Iyengar

Practice Leader

Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical, forward-looking insights that help BFS leaders navigate change across financial services and on providing critical analyses of service provider strategies, enabling buyers to make more informed sourcing and partnership decisions.

Hansa brings more than 15 years of deep enterprise technology and IT services expertise. She has led global research portfolios that are focused on competitive intelligence, digital transformation, and market trend analysis for technology and telecom enterprises. Before joining HFS, Hansa was a senior principal analyst at Omdia, where she advised C-suite executives on enterprise IT strategy and spearheaded high-impact research initiatives influencing product and go-to-market strategies for some of the world’s largest technology firms. With a track record of authoring influential thought leadership, she is known for her sharp strategic thinking, enterprise-first perspective, and commitment to cutting through hype to deliver insights that matter.

Hansa holds a bachelor’s degree in English and an MBA in finance from Gujarat University, India. She lives in Columbus, Ohio with her husband, two sons, and a fur baby. In her spare time, she likes to read, cook, hike, and volunteer at local non-profits.

Content By Hansa Iyengar

Competitive Intelligence

LTM: Services Capabilities for Financial Crime Compliance (FCC) in Financial Service, 2026

A look at how LTM performed in the HFS Horizons: Financial Crime Compliance (FCC) in Financial Services, 2026.

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Competitive Intelligence

Mphasis: Services Capabilities for Financial Crime Compliance (FCC) in Financial Service, 2026

A look at how Mphasis performed in the HFS Horizons: Financial Crime Compliance (FCC) in Financial Services, 2026.

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Point of View

The problem is not tech; BFSI needs an operating model to truly scale AI

BFSI CIOs must focus on redesigning decision rights, workflow ownership, evaluation, and controls to scale AI.

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Horizons Report

HFS Horizons: Financial Crime Compliance (FCC) in Financial Services, 2026

Evaluates how providers are transforming FCC into AI-led, intelligence-driven, and outcome-focused compliance at scale.

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Highlight Report

CIOs: Evaluate Infosys’ AI reinvention in the only place that matters: execution

At its US AR Day, Infosys presented a newly packaged AI-First Value Framework as the solution to operationalizing AI.

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Highlight Report

CoreStack’s BetterCloud deal marks the end of siloed governance

CoreStack’s acquisition of BetterCloud is all about creating an agentic governance OS that works across apps, data and workflows.

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Point of View

Close that last mile in automation with computer-using agents

Computer-using agents (CUAs) can automate cross-application that do not share a clean application programming interface.

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Point of View

Get your GSI a seat at the SaaS vendor’s product table or risk playing catch-up

SaaS vendors innovate fast, but slow GSI partners trap enterprises in tech debt. Assess their influence on the product roadmap.

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