Robotic Process Automation

Don’t you wish you’d done more? The digital workforce that wasn’t finally has a real chance to shine

Mar 27, 2020

As we all adjust to the new abnormal, this is the time for the digital workforce to shine.

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To automate processes effectively, you need to understand them. RPA software vendors double-down on process discovery

Mar 26, 2020

Automation Anywhere (AA) is the latest RPA software vendor to hop on the process discovery bus.

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ITMS AND BPO CONTRACT ANALYSIS—Q4 2019

Mar 19, 2020

This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.

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Find a method to the madness to stay at the edge of innovation

Mar 18, 2020

Enterprises are struggling to keep pace with the unprecedented rate of technological advancements. The promise and impact of emerging technologies on how we produce, deliver, and consume goods and services are unquestionable. However, businesses are strug

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HFS 2.0: Defining Business Operations in the Next Decade

Mar 16, 2020

HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations today and tomorrow.

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AI leaders, focus on AI governance and lifecycle management: Leverage AI GRC as a service

Mar 11, 2020

When AI becomes pervasive, governance and management of AI solutions’ lifecycle become a key challenge for all enterprise AI leaders who have embarked on this journey.

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Life sciences third-party service providers, support your clients by driving meaningful change—“business as usual” isn’t enough

Mar 09, 2020

As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to follow suit.

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When you think of Redwood software, don’t think “RPA”; think “finance automation” instead

Mar 06, 2020

Recently, HFS talked with Redwood Software about its decision to move away from “RPA” as its preferred focus area and move forward with “finance automation.” Redwood also offers solutions in workload automation and report distribution.

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To get value from process automation in your organization, you must maximize its initial impact

Mar 02, 2020

HFS recently sat down with three of NICE’s finest to discuss the myths, reality, challenges, and opportunities in RPA and to understand the best route to attaining success, realizing value, and achieving scale.

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