Robotic Process Automation

HFS Retail and CPG Industry Primer 2020

Jun 26, 2020

A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents

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Deloitte’s x-factor elevates human experience to drive end-to-end business results

Jun 17, 2020

Deloitte’s approach aligns business leaders for maximum impact

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HFS Highlight: DXC and Tradeshift collaborate to transform procure-to-pay

Jun 15, 2020

In this report we cover procure-to-pay process collaboration between DXC and Tradeshift

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HFS Highlight: Process automation enters a deeper dimension with Pega’s X-ray Vision

Jun 15, 2020

With technical debt and system complexity contributing to cumbersome processes, organizations need connective tissue across the disconnected systems that business processes traverse

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HFS Insurance Industry Primer 2020

Jun 12, 2020

A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents

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ITMS and BPO Contract Analysis—Q1 2020

Jun 11, 2020

This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.

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The Specialists: The Rise and Evolution of Robotic Process Automation (RPA) Pure Play Service Providers

Jun 03, 2020

This report spotlights six of the leading pure play firms specializing in RPA services

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HFS Highlight: It’s official- Microsoft is acquiring RPA vendor, Softomotive. Now this is what a bot for every worker could look like.

May 20, 2020

Microsoft announced its acquisition of Softomotive to enable citizen developers across its customer base.

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SBA and RPA: Could the real badly-behaved bot creators please stand up? Everyone is saying “It wasn’t me”

May 14, 2020

The SBA prohibited lenders from using RPA. And there is one big lesson for practitioners to learn from this, namely that automation cannot live in a vacuum.

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