HFS with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Arla Foods, a Scandinavian multinational dairy cooperative. It does not have the most bots implemented, but it has scale
Robotic Process Automation
Oct 01, 2019
A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction, but they should have had a business-first focus. This business-first approach is imperative to
Enterprise leaders must learn from the key priorities of Cognizant: Collaborate and co-create Solutions with tech partners
Sep 30, 2019
HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech vendors to compete effectively with its peers.
You need orchestration to scale attended automation. That’s why Automation Anywhere acquired Klevops.
Sep 27, 2019
Automation Anywhere (AA) recently announced its acquisition of Klevops declaring a “new Attended Automation 2.0.” HFS sees this as a much-needed injection of orchestration.
Industry adoption of RPA is more nuanced than you think—see if you’re in line with your industry peers, leading, or lagging
Sep 05, 2019
Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong. True, there are lots of highly visible banking and insurance RPA use cases out there, but there is marked progress in other industri
Sep 02, 2019
HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel, a Germany-based global manufacturer of industrial and consumer goods, on its journey to create a hybrid workfor
Aug 09, 2019
BPO quality can be delivered in so many ways, but if you can’t leverage automation to do this at scale with significant cost reduction, you will be out of the game
Aug 06, 2019
The explosion in fintech and other emerging technologies creates opportunities to radically overhaul business models and business practices.
Jul 30, 2019
We’re often asked where RPA fits relative to APIs. RPA can help achieve desired process outcomes as part of a "toolbox" approach to integrated automation