Unfiltered Stories

HFS analysts go to the source for unfiltered insights from senior enterprise leaders and industry experts.

The Unfiltered Archives

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Unfiltered Stories | SoftServe creates value through clinical innovations and technology enablement

In this edition, HFS's Rohan Kulkarni discusses the findings of HFS Horizons: HCP Service Providers, 2024 with John Andrews at SoftServe.

Unfiltered Stories | Exploring the potential & possibilities of GenAI in the consumer goods industry

In this edition, Ashish Chaturvedi talks with CCBSS's Caitlyn Carr & Genpact's Wendy Earon about the current state of GenAI in the consumer goods industry.

Unfiltered Stories | HCLTech: HFS Horizon High-Tech Services Market Leader

In this edition, Joel Martin talks with HCLTech's Abhay Chaturvedi about why HCLTech is a Horizon 3 Market Leader in HFS's Horizon Report on High-Tech services.

Unfiltered Stories | The Next Horizon for the Travel Industry

In this edition, HFS's Melissa O'Brien in conversation with Hemal Shah at Sutherland about the next horizon for the travel industry.

Unfiltered Stories | Navigating Modern Supply Chain Challenges: Insights from HFS & Neo Tangent

In this edition, HFS's Ashish Chaturvedi discusses the frenetic space of Enterprise Supply Chains with Yash Chauhan at Neo Tangent.

Unfiltered Stories | Gig and tech are rocking CX, a view from Tech Mahindra

In this edition, HFS's Melissa O'Brien in conversation with Bharath Vasudevan at Tech Mahindra on how gig and tech are rocking CX.

Unfiltered Stories | Pivoting Toward the New Frontier in Travel & Hospitality

HFS's Melissa O'Brien discusses the challenges & future of the travel & hospitality industry with HBX Group's Xabier Zabala & WNS's Jitender Mohan.

Unfiltered Stories | Innova Solutions enables an ecosystem led value creation for healthcare providers

In this edition, HFS's Rohan Kulkarni discusses the findings of HFS Horizons: HCP Service Providers, 2024 with Vaibhav Srivastava at Innova Solutions.

Unfiltered Stories | Capturing business value from cloud investments

In this edition, Saurabh Gupta, Tom Reuner and Ragu Rajaram discuss how enterprises can move the needle for their transformation journeys.

Unfiltered Stories | Responsible AI in the enterprise – at Vodafone (_VOIS)

In this edition we had the opportunity to hear from Lawrence Ampofo, Strategy & Transformation Lead at _VOIS (Vodafone Intelligent Solutions).

Unfiltered Stories | Responsible AI in the enterprise – at the Metaverse Institute

In this edition we had the opportunity to hear from Dr. Christina Yan Zhang, CEO of The Metaverse Institute.

Unfiltered Stories | Only 2% of firms are ready to scale GenAI-enter the Chief Responsible AI Officer

In this edition, HFS Executive Research Leader David Cushman interviews newly appointed Accenture Chief Responsible AI Officer Arnab Chakraborty.

Unfiltered Stories | Responsible AI in the enterprise – at Legal & General

In this edition we had the opportunity to hear from Stefana Brown, Group Technology and Data Risk Director at Legal & General.

Unfiltered Stories | How Sutherland is navigating Retail/CPG clients through tough times

In this edition, HFS's Ashish Chaturvedi speaks with Sutherland's Sanjay Reddy on how Sutherland is navigating Retail/CPG clients through tough times.

Unfiltered Stories | Demystifying Industry Cloud

In this edition, HFS's Tom Reuner speaks with Piyush Saxena at HCLTech, and Addy Dubhashi at AWS about demystifying industry cloud.

Unfiltered Stories | Understanding and executing insurance customer experience transformation

In this edition, HFS's Sam Duncan speaks with Tami Boswell at Aflac and Anshu Biswas at Sutherland about the current state of CX in the insurance industry.

Unfiltered Stories | The true costs of GenAI – and how to counter its threat to the environment

In this edition, HFS's David Cushman challenges Wipro’s global AI head and SVP, Brijesh Singh, on the true costs of using GenAI.

Unfiltered Stories | Moving Beyond the Hype to Create Value from Generative AI

In this edition, Saurabh Gupta at HFS Research sat down with Matt Candy at IBM Consulting, during IBM Think 2024 in Boston.

Unfiltered Stories | Making GenAI real

In this edition, Saurabh Gupta at HFS Research is in conversation with Manish Goyal at IBM Consulting about GenAI.

Unfiltered Stories | Driving the Evolution of Financial Crime Compliance: The People and Tech Imperative

In this edition, Elena Christopher at HFS Research is in conversation with Joe McNamara and John Byrne at AML Rightsource about the joint market impact report.

Unfiltered Stories | GenAI can avoid the blind leading the blind in healthcare

In this edition, Rohan Kulkarni talks with Simone Rodriguez about how GenAI can avoid the blind leading the blind in healthcare.

Unfiltered Stories | Indegene a life sciences specialist with deep domain pockets & strong outcomes

In this edition, Rohan Kulkarni talks with Tarun Mathur about Indegene’s performance, commitment to improve, reduce costs, & enhance customer experience.

Unfiltered Stories | Charting GenAI in software development

In this edition, Tom Reuner and Aneesh Nathani discusses how GenAI is impacting the software development lifecycle and Quality Assurance.

Unfiltered Stories | Impact of data preparation for SEC sustainability reporting

In this edition, Nandini Tare is in conversation with Martha Amram to get her insights into the impact of the SEC sustainability regulations.

Unfiltered Stories | KYP.ai sheds light on the shift from process to productivity intelligence

In this edition, Hridika Biswas engages in conversation with Adam Bujak to discover the core mission of KYP.ai & their Productivity 360 platform.

Unfiltered Stories | Mastering cloud for business

In this edition, Saurabh Gupta, Tom Reuner and Varun Bijlani discuss why tangible business value from cloud transformation remains elusive.

Unfiltered Stories | How Ascendion became a market leader in Generative Enterprise services

In this edition, David Cushman & Ascendion's Dr Paul Roehrig dive into how GenAI is transforming how Ascendion works,

Unfiltered Stories | Hype-busting GenAI in Financial Services

In this edition, HFS’ Elena Christopher discusses how to make a real impact with GenAI in financial services while balancing security and ethics concerns.

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