HfS Webinar: What Happened to BPO…and What Is Truly Coming Next?

February 5, 2016

So, finally the hype-fog of 2015 is behind us and we can now look directly into the white of the eyes of buyers, providers and advisors to understand what is truly coming next.


Well, maybe not just yet…so we had an unvarnished conversation, backed up by some band new survey data, with some of the finest minds in the services industry to get to the nub of the issues.