HFS Webinar: Nowhere to hide: Embrace the most seismic technological and business change in our lifetime

November 12, 2020

400 Global 2000 executives share their views on protecting, adapting, and digitizing their businesses in the new reality

Covid-19 flipped the endemic, decades-old corporate mindset of resisting change to one of advocating change. What we now have is the emergence of dynamic digital organizations, where people are energized by technology and plug into business experiences that are progressing rapidly to places where the possibilities are limitless. The future is unfolding before our eyes.

The pandemic exposed things we can’t do, but it also helped us realize things we can do. As the true financial impact on businesses emerges, we are noticing where companies are focusing and “placing their bets.” While the impact varies significantly by the industry context, we will all need to write a new playbook to attack opportunities, which begins with unleashing your organizational capital—your people. We will never get another opportunity to do what we always knew we had to do.

HFS Research, in partnership with Infosys, surveyed 400 Global 2000 executives to gauge the sentiment of enterprises post the pandemic shock, call out the impact, and reveal recovery insights. Listen to this complimentary webinar where HFS and Infosys share the key findings from the study and discuss:

  • Impact of the pandemic shock on different industries
  • Adapting, protecting, and digitizing businesses
  • Mission-critical “have-to-have” investment areas
  • The outlook for technology and business services
  • Unlocking untapped human potential to survive and thrive in the new economy

Host: Phil Fersht, CEO and Chief Analyst, HFS Research


  • Mohit Joshi, President and Head of Banking, Financial Services & Insurance (BFSI), Healthcare and Life Sciences, Infosys,
  • Michael Ruttledge, CIO and Head of Technology Services at Citizens Bank,
  • Melissa O’Brien, Research Vice President, HFS Research
  • Saurabh Gupta, Chief Research Officer, HFS Research