HFS Webinars

HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts. 

Upcoming Webinars

Buying Services-as-Software™:
How to make AI deals that deliver

January 13, 2026 | 10:00 a.m. – 11:00 a.m. ET

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Explore the Full Archive of HFS Webinars

Disruptive technology: Why you shouldn’t ignore Quantum computing.

Quantum computing is a truly exciting emerging technology. It is a new type of computing that provides a whole new fundamental way of solving particular new

The Big Procurement Makeover Debate: Why procurement struggles to deliver value beyond cost-reduction

Thursday, July 25, 2019 | 11 AM ET  The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is

Move from task automation to transformation: Bacardi drives sustainable scale with process specialization

Thursday, July 11, 2019 | 11 AM ET RPA is dead—or at least in a coma—when it comes to driving business transformation. Despite the continued massive

HFS Webinar: Keep your IT Operations Relevant with AI and automation

Cognitive automation has the potential help us analyze vast volumes of data at high velocity, helping to automate end-to-end IT processes while and on

RPA is dead… Long live the Integrated Automation Platform

It’s time to turn the page on RPA. The term served a great purpose, but it's no longer relevant as a strategic concept to get us to the Holy Grail of the to

Integrated Automation: The Secret Sauce to Scale Enterprise-Wide Digitization

Industrializing automation is emerging as the single biggest challenge for many enterprises to get ahead of their customer needs and take command of their are -

HfS Webinar July 20

The State of Cybersecurity and Digital Trust 2016 Cyber threats today take many forms, from “lone wolves” to highly organized teams-for-hire capable of the

HfS Webinar July 14

The Advent of R-BPO: Is the Future of BPO Robotic? The BPO market is being rocked by the onslaught of Robotic Process Automation and Cognitive Intelligence. of

HfS Webinar June 23

An Exclusive Webinar from HfS Research and OneSource VirtualIs Finance Ready to move to As-a-Service? CFOs have tough decisions to make deciding when the time

HfS Webinar – June 16 2016

An Exclusive Webinar from HfS Research and IBM Digital Reinvention for the Cognitive Era     Design Thinking and Intelligent Automation are critical building

HFS Webinar: Your Agile Transformation Journey Will Fail Without Quality QA

  The latest wave of transformation requires enterprises to take greater and greater competitive leaps. Driving customer intimacy, enhancing Making

Integrated Automation: Why You’ve Been Doing it All Wrong

     2019 is the year where the automation hype is dissipating and the reality of executing, scaling and changing bad habits sets in.  We’ve been

Cultivating an Enterprise-Wide Automation Mindset to Achieve Intelligent Automation Success

February 21, 2019 | 11 AM ET     Intelligent automation (IA) is not just new technology – it enables enterprises to fundamentally how a

How a Global Telecommunications Firm Scaled RPA

     Robotic process automation (RPA) has emerged as a powerful change agent, with enterprises around the globe embracing it as a means to manual

Realizing the Digital OneOffice: Vodafone Embraces RPA and AI to Unify Its Employee and Customer

  In this webinar, an executive from Vodafone, a leading telecommunications company, will discuss how virtual agents and RPA benefit both customers and to

HFS Webinar: The Why, What, and How of HFS Top 10

  HFS is no longer in the analyst 2X2 grid business! We have replaced our erstwhile Blueprint reports withthe innovative HFS Top 10 reports. Our clients a

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