HFS Webinars

HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts. 

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Upcoming webinars - Stay tuned!

Live Webinar

AI everywhere, results nowhere?
Why customer and employee experience still matter

June 25, 2026 | 10:00 am - 11:00 am EST | Via Zoom

Join HFS Research’s Saurabh Gupta and Melissa Fersht as they explore why the OneOffice framework is more relevant than ever in the age of agentic AI and how leading enterprises are aligning business and IT to improve experiences and drive measurable outcomes.

Webinar archive

HFS Webinar: The rise of attended automation. How to get it right.

October 29, 2020

HFS Unfiltered: #1 Connecting the blocks – The future of enterprise blockchain / distributed ledger

October 13, 2020

HFS Leadership Live: Cognizant CEO Brian Humphries & HFS’ Phil Fersht on leadership and strategy

November 20, 2020

HFS Live: After Groundhog Day, we’ll see a New Dawn for Bold Enterprises – let’s grasp it!

October 9, 2020

HFS Hot Vendors: Who’s the Hottest of them all?

October 15, 2020

Rebooting the Enterprise in our new Reality

August 27, 2020

Need to do much more with far less? Industrialize automation with a Process Bot Factory. A Leader’s to

July 8, 2020

HFS WEBINAR – IT’S TIME TO RETHINK THE IT SERVICES MARKET

July 1, 2020

Triple-A All the Way! Your post-pandemic automation acceleration plan must exploit the exponential power

June 24, 2020

HFS Webinar: ‘Straight to Digital’ was forced on us…now we must pivot or fail

June 8, 2020

Mad geopolitics, a pandemic, a looming depression, martial law? What’s wrong with a little folks?

June 18, 2020

HFS Webinar – Learn how Husqvarna mowed-down its legacy by embracing automation and digital

May 25, 2020

Reinventing customer experience in a post-COVID virtual world

May 5, 2020

HFS Webinar – You Need an Intelligent Automation Solution to Harness the Power of the triple-A trifecta

April 20, 2020

HFS Webinar: Shaping the Modern Workplace: Now is the Right Time!

April 9, 2020

HFS Webinar – Unraveling our new State of Everything

April 1, 2020

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