HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts.
February 17, 2026 | 10:00 a.m. – 11:00 a.m. ET
November 6, 2017A webinar with experts from HfS, Blue Prism, and Ascension Health
October 30, 2017A webinar with experts from HfS, Arago, and Continental
October 25, 2017Hear about KPMG’s own internal transformation and how clients can develop transformational business strategies of their own
October 29, 2017Hear from experts from HfS, Sutherland, and Lawrence General Hospital
October 9, 2017A candid conversation with Malcolm Frank and Dr. Mary Lacity.
September 12, 2017Jamie Snowdon and Ollie O'Donoghue discuss the biggest trends across IT Services
September 14, 2017Discussing he biggest challenges for enterprises to create great digital customer engagement
August 30, 2017The live Q3 HfS Market Index Update webinar will provide an overview of the IT and Business Services Market Performance through Q3 2017
June 28, 2017How Artificial Intelligence is transforming service delivery
July 16, 2017Hear about where global enterprises are in their automation journey today
May 12, 2017Our panel discusses the early progress of services buyers and providers leveraging Watson to develop cognitive-based solutions to impact business outcomes
May 24, 2017Hear about critical lessons from early successful RPA deployments
April 14, 2017Where are HR services and solutions headed, and what are the implications for providers and customers?
April 12, 2017Developments in cognitive tools and how the new way of looking at things generates resistance
April 4, 2017Learning about the use of Design Thinking (and doing, and culture) in our latest HfS Blueprint: Design Thinking in the As-a-Service Economy.
March 13, 2017Why leading organizations are investing in Virtual Agents to deliver top-notch Customer Experience
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