HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts.
February 17, 2026 | 10:00 a.m. – 11:00 a.m. ET
February 13, 2017Giving the RPA market a much needed reality check - HfS style
February 21, 2017How forward looking enterprises are augmenting Automation through AI.
March 20, 2017How forward thinking enterprises are building digital eco-systems of best in breed AI, cognitive and digital applications
February 3, 2017A Special Webcast Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice
December 22, 2016This webinar will share the key findings of the State of Business Operations survey with 829 enterprise buyers, service providers and advisor/consultants.
November 24, 2016In this webinar, the HfS analyst team will share their 2017 research agenda and key points of interest.
October 20, 2016This webinar demonstrates how ignio™, the world’s leading cognitive system, has been helping customers tackle the complex problem of batch job management
October 12, 2016Welcome to the completely unsponsored, unvarnished HfS web debate on the future of the "Roboboss"
September 9, 2016Standard Bank Case Discussion: Improving Customer Experience through RPA + AI-powered Cognitive Automation
September 5, 2016Experts from HfS Research, Atos and Rio2016 will discuss what infrastructure and support where needed to enable the explosion in digital consumption of the 2016 Olympic Games.
August 9, 2016Experts from HfS Research, Cognizant, Warner Bros., and CoreLogic discuss the impact of aligning back, middle and front office approaches – resulting in new operating models that are increasingly “born digital”, data rich, and outcome-based, in support of the business to which they strategies align.
July 28, 2016Experts from HfS Research, HGS, Conduit Global, and Teleperformance discuss the role contact center plays in executing on an omnichannel strategy and how that will be changing in the future.
July 11, 2016In this webinar, experts from HfS Research, IBM, and Waterfund discuss how cognitive platform based solutions and a design-thinking led approach allow for delivering a personalized, end-to-end frictionless experience.
May 10, 2016Experts from HfS Research, WorkFusion and Ascension Health discuss how to solve for business outcomes through more integrated automation technologies.
April 22, 2016Experts from HfS Research, Genpact, Mondelēz and KPMG discuss recent research that shows how digital is delivering a competitive advantage.
March 11, 2016Design Thinking can help service providers and buyers step outside the current processes and engagements and shift the impact of outsourcing.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
