HFS Webinars

HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts. 

Upcoming webinars

Live Webinar

AI everywhere, results nowhere?
Why customer and employee experience still matter

June 25, 2026 | 10:00 am - 11:00 am EST | Via Zoom

Join HFS Research’s Saurabh Gupta and Melissa Fersht as they explore why the OneOffice framework is more relevant than ever in the age of agentic AI and how leading enterprises are aligning business and IT to improve experiences and drive measurable outcomes.

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Webinar archive

Webinar: The Most Promising Use-Cases of Enterprise Blockchain Adoption

Webinar: Digital Market Index – Market Size, Forecast and Key Happenings

Welcome to Industry 4.0 where Manufacturers must adopt a Growth Mindset

Webinar: 2018, The Year of Making an Impact

Making RPA and Data the Foundation for Your Digital Transformation Strategy

Webinar: Deconstructing AI for the Digital Journey

Transforming a Professional Services Firm with Intelligent Automation

How Design Thinking is Changing Business Operations

Malcolm and Mary Get Quite Contrary: Taking the Robot out of the Human

Webinar: The Trends Shaping the IT Services Market

Webinar: Crafting Great Digital Customer Experiences with OneOffice

Webinar: The Q3 HfS Market Index – where is this market heading?

Webinar: Early leading AI capabilities for the Digital OneOffice

Webinar: Achieving Intelligent Automation in Business Operations

Webinar: Watson Services

Webinar: Tales from the (automation) trenches

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