HFS Top 10: Employee Experience Services, 2022

Business leaders recognize that employee experience (EX) is the critical contributor for competitive advantage and growth, and deeper engagement across employees’ personal, social, and organizational domains. With an imperative for people, leaders are driving EX from across the organization.

At the same time, advisors and services providers are making great strides to articulate the value of investments in employee experience at a time when cost management and doing more with less are imperative. By targeting the right mix of services, organizations can achieve cost savings while expanding capabilities and improving experience.

HFS has identified twelve essential services and capabilities that measure value and ROI, empower people across the three perspectives of experience, and build a digitally fluent organization. While any one of these components can improve employee experience, participants in this study are assessed on their ability to bring a matrix of services and capabilities to clients.

HFS assessed the 12 leading providers based on detailed discussions with their leadership teams, inputs from their enterprise clients, analysis of engagements across industries, execution of services, innovation, and alignment with the OneOffice mindset.

Watch this HFS Videocast on the HFS Employee Experience Services Top 10, 2022