A purpose-led culture builds resilient organizations.
Technology is half the battle won in a digital transformation. However, without non-technology-centric aspects such as people, processes, organizational alignment, and security, it is a lost battle.
From its roots as a Netherlands-based IT architecture consulting firm, Xebia has grown into an established, high-end software development firm, working with clients on their transformational journeys without shedding its mission of authority since 2004. It recently moved its headquarters to Atlanta to pave a faster and greater path to success. Accelerated by both organic and inorganic growth, Xebia has maintained its mission and values from its inception and continued its focus on scaling the organization by looking inward and mastering the art of software craftsmanship.
In a fireside chat with Anand Sahay, CEO of Xebia, HFS Research learned about Xebia’s vision, its digital business journey, and global expansion.
Paper authors Phil Fersht, CEO and Chief Analyst, Melissa O’Brien, HFS Executive Research Leader, and Nandini Tare HFS Associate Practice Leader examined how Xebia values focus on achieving the full potential of its people individually and collectively, leading high-quality-driven ways of working. This focus is enabled by its passion for technology, people, and sharing knowledge. However, it all starts with hiring the right talent and creating digital leaders with a thirst for technology and customer intimacy without compromising on quality.
Phil Fersht,
CEO and Chief Analyst
Phil is widely recognized as the world’s leading industry analyst focused on the transformation of business operations and technology spanning over two decades. His reputation drove him to establish HFS Research in 2010, which has today grown into one of the leading industry analyst firms and the undisputed leader in IT business services and process technologies research. Learn more about Phil.
Melissa O’Brien,
Executive Research Leader
Melissa leads HFS’ research initiatives for all things customer experience, including contact center, digital marketing and sales, CX design and conversational AI. Her industry research focuses on key services dynamics within retail, CPG, travel and hospitality firms. Melissa also looks after operations across all research coverage areas, helping HFS realize our own version of OneOffice. Learn more about Melissa.
Nandini Tare,
Associate Practice Leader
Nandini leads research around engineering services and Industry 4.0 in the manufacturing sector. She has 15+ years of experience in research and consulting with focus on the automotive, manufacturing, industrial and technology sectors. She has authored and co-authored multiple thought leaderships, managed consulting deliverables, and market research studies on key topics across industries. Learn more about Nandini.
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