HFS GCC Advantage | From Functions to Outcomes: Inside a Healthcare GCC

Join Achyuta Ghosh and Arvind Vaishnav for a conversation on how a healthcare GCC creates real impact for patients and clinicians, and what it takes for a center to move from running functions to shaping enterprise outcomes. They discuss how the Philips Innovation Campus is building AI-led solutions that cut MRI scan times in half, the talent shifts behind end-to-end value creation, and how partnerships with clinicians, academia, and startups are reshaping healthcare innovation from Bangalore.

You can listen above or watch this HFS Videocast here:

What you’ll hear:

• Why the Philips Innovation Campus, with around 4,000 people and more than 30 years in Bangalore, is one of the largest healthcare innovation hubs in India, and what makes its work different from a traditional GCC.
• Arvind walks through real examples of how the campus delivers functional, economic, and social value, including SmartSpeed MRI, a homegrown AI capability that cuts scan time by 50 percent.

Key takeaways:

• How a healthcare GCC measures impact through three lenses: functional value, economic value, and social value.
• A real example of bringing MRI scan time down from an hour to thirty minutes, and what that means for patients, clinicians, and access to care.
• Why end-to-end ownership of the clinician and patient journey is the new bar for healthcare GCCs.
• The talent shifts driving this change: clinical and product roles, quality and safety expertise, and digital skills like AI and cloud.
• The role of ecosystem partnerships with clinicians, academia, and startups in accelerating healthcare innovation.
• How AI is helping clinicians spend more time with patients, and less time with the technology.
• What is changing in how healthcare GCCs are expected to deliver, from supporting functions to shaping outcomes.

To know more about HFS on Global Capability Centers (GCCs), visit us here.

You can also listen on:

• Apple Podcasts
• Spotify