Point of View

Infosys Impacts The Extended Enterprise With TradeEdge Platform

HfS Research has based its research on 4 major tenets – the principles of the extended enterprise. These principles are broad outlines for how buyers can:
  1. start to shift away from the legacy cost-focused, lift-and-shift outsourcing model to collaboratively engage with their service providers on business specific outcomes,
  2. Elevate the sourcing function towards Global Business Services,
  3. Realign talent management goals, and
  4. Create a digital roadmap with their service providers to find new value by incorporating SMAC (social, mobile, analytics, cloud) functionalities.
In this document, we take a closer look at an example of how a service provider – Infosys – brought together many of these principles in a single solution, in collaboration with a strategic client. With its TradeEdge business platform, Infosys is starting down the long road from cost-focus to value, and is impacting the digital roadmap of its consumer goods clients.The service provider has decided to seriously ramp up investments on products and platforms in a bid to move away form labor-intensive revenue models. Launched in December 2013, Infosys’ TradeEdge is an insight-driven sales platform, primarily for consumer packaged goods companies and to some extent, their distributors and retailers for expansion into emerging markets. 

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  • Reetika Fleming | HFS Research

    Reetika Fleming Executive Research Leader

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