A Buyers’ Guide to Arvato Bertelsmann

WHAT YOU’LL KNOW AFTER READING

This is a comprehensive buyer-focused analysis of Arvato. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.

WHAT THIS BUYERS’ GUIDE COVERS

The HfS Buyers’ Guide offers a view of the services capabilities of Arvato. It includes:

• Strategy, strengths, and weaknesses
• Industry and horizontal offerings
• Financials Blueprint performance:
  • Blueprints covered from 2015 to 2017
• Location Capabilities
• Tools and Methodologies Used

KEY SERVICE PROVIDER DYNAMICS

• Arvato is one of the eight divisions of Bertelsmann and a consolidation of more than 200 individual companies that started as a captive unit of the Bertelsmann group’s media and publishing companies in 1835 in the German city of Gütersloh.
• More than a century since its inception, Arvato’s primary business remained into document management for the parent group of publishing companies.
• Since 2014, Arvato changed its strategic directions to go global and tap into opportunities outside of European countries. This has driven restructuring efforts and fine-tuning of its solution groups.
• These solution groups operate largely independently catering to client markets and operations.
• Each solution group is lead by an individual chief executive officer. There are four primary solution groups: customer relationship management, supply chain management, financial services, and information technology services.

WHO SHOULD READ THIS REPORT

• Sourcing Managers
• Procurement Professionals
• Buyer Department Heads
• Outsourcing Advisors
• Knowledge Analysts