Competitive Intelligence

TP: Services Capabilities for F&A Services-as-Software™, 2026

The TP: Services Capabilities for F&A Services-as-Software™, 2026 competitive intelligence profile is for CFOs, finance transformation leaders, and sourcing executives evaluating TP’s F&A services capabilities.

Composite exhibit titled "TP: F&A Services-as-Software, 2026." On the left is a three-tier beach-and-ocean Horizons diagram from HFS Horizons: F&A Services-as-Software, 2026. The vertical axis is labeled Innovation scope, running from Functional at the bottom through Enterprise to Ecosystem at the top. The horizontal axis is labeled Value aspiration, running from Digital through Experience to Growth. Horizon 1, Disruptors, lists Pierian, TP, and Tech Mahindra. Horizon 2, Enterprise Innovators, lists Cognizant, KPMG, PwC, Sutherland, and Wipro. Horizon 3, Market Leaders, lists Accenture, Capgemini, Deloitte, EXL, EY, Genpact, IBM, Infosys, and TCS. A note states all service providers within a Horizon are listed alphabetically. On the right, a purple header box reads "Horizon 1 Disruptors: Modernizing finance for speed and control," followed by a pull quote reading "Leverages its heritage in customer operations to strengthen AI-enabled finance operations." Below the quote, a paragraph states that HFS Horizons: F&A Services-as-Software, 2026 research evaluates how F&A service providers are evolving from task-based delivery to software-enabled, continuously operating service models that help CFOs achieve sustained business value, and that the report evaluates the capabilities of 17 service providers across the F&A services value chain using the why, what, how, and so what framework. Source: HFS Research, 2026.

Note: All service providers within a Horizon are listed alphabetically
Source: HFS Research, 2026

Key facts about TP’s services capabilities for F&A services-as-software

Composite exhibit titled "Key facts about TP's services capabilities for F&A services-as-software," structured as six labeled boxes. F&A portfolio mix: managed services across P2P, O2C, R2R, FP&A, and finance transformation; approximately 30% of engagements include outcome, transaction, or gainshare-based pricing, with growing platform-led delivery. Mergers and acquisitions (2023-2026): Majorel in 2023, which expanded TP's AI, multilingual delivery, and customer operations capabilities to support finance operations. Key clients: 80+ F&A clients; named key clients are a US medical technology company, a large US private healthcare provider, a global finance enterprise, an India consumer goods manufacturer, a leading US cruise operator, a global shipping and logistics provider, and an APAC paints and home décor manufacturer. Partnerships: Microsoft Azure, AWS, Google Cloud, SAP, Oracle, Microsoft Dynamics 365, HighRadius, BlackLine, UiPath, Automation Anywhere, ServiceNow, Databricks, and Power BI. Global operations and resources: F&A headcount of 5,000+; 16+ delivery and innovation centers; centers located across North America, LATAM, EMEA, and APAC. Flagship internal IP: TP.ai FAB, CLARA, MAT (Maturity Assessment & AI-led Transformation), E-Recco, FAB Collect, FAB Assist, FAB Recon, FAB Close Workbench, TP.ai Orchestrator, PTP Analytics Hub, OTC Analytics Hub, and RTR Analytics Hub. Source: HFS Research, 2026.

 

Source: HFS Research, 2026

TP’s performance in the study and HFS’ views of its strengths and development opportunities for services capabilities for F&A services-as-software

Composite exhibit titled "TP's performance in the study and HFS' views of its strengths and development opportunities for services capabilities for F&A services-as-software." On the left is a small three-tier beach-and-ocean Horizons graphic showing TP positioned in Horizon 1, Disruptor, below Horizon 2, Enterprise Innovator, and Horizon 3, Market Leader. On the right are two bulleted lists. Strengths: building a differentiated F&A practice by leveraging its customer operations and AI heritage, combining finance expertise with capabilities developed through its large-scale customer operations business, particularly around AI, automation, multilingual delivery, and operational governance; strong operational execution in O2C and P2P, with O2C its strongest capability supported by mature collections, cash application, and customer interaction capabilities, and P2P the second strongest tower with growing investments in AI-led automation; TP.ai FAB provides a structured framework for agentic finance execution, embedding AI agents, orchestration, governance, audit trails, and human oversight into finance processes; extensive LATAM delivery footprint, giving clients differentiated nearshore delivery options, multilingual support, and regional finance capabilities. Development opportunities: enterprise-scale Services-as-Software™ execution remains early, with most examples at proof-of-concept or early deployment stage despite an ambitious agentic AI vision; the F&A story remains weighted toward operational finance, with the practice anchored in operational efficiency and process execution and room to expand finance transformation, CFO advisory, and operating model capabilities; finance consulting remains loosely integrated with the F&A practice, largely sitting within TP Infinity rather than being deeply embedded within the F&A proposition. Source: HFS Research, 2026.

Source: HFS Research, 2026

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