A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
July 31, 2025Airia helps enterprises manage, govern, and scale AI agents by making orchestration core to operational AI success.
Highlight Report
April 07, 2023IDP vendor Botminds has wasted no time finding a real-world business use for generative AI.
Market Vision Paper
January 16, 2023Advancing AI technologies are poised to shake up the outsourcing world.
Competitive Intelligence
January 02, 2023A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Highlight Report
December 02, 2022New AI regulations in the US and Europe mean HR leaders need to understand how they deploy AI - and quickly.
Highlight Report
October 27, 2022FPT Software has reimagined its position to expand to new markets with attractive tech capabilities and innovation.
Point of View
July 28, 2022In Web3, everyone has the same access to data. Advantage resides in the power of your AI.
Point of View
July 28, 2022Learn from the journey of Network Rail to apply an AI-mindset rather than just looking through the automation lens
Point of View
April 05, 2022Telehealth enablement like RPM can do more than monitor patients and alert clinicians. It can be the default pre-triage approach.
Data Viewpoint
April 04, 2022TTL enterprises are planning to make huge investments in cybersecurity-, AI-, and process mining-related technology services in 2022.
Data Viewpoint
April 01, 2022Highlights the key emerging technologies in which industrial manufacturers plan to invest in the near-term.
Point of View
March 22, 2022The trading team of a major global energy firm is paving the way for industry-wide digital transformations.
Point of View
March 16, 2022We cover four imperatives that the future finance leaders should consider to stay relevant.
Point of View
March 11, 2022The cross-functional needs of data science, and predictive modeling, are driving a revolution in data governance.
Highlight Report
March 10, 2022EXL acquires Clairvoyant with a view to supplementing the foundational data engineering and cloud capabilities in its portfolio.
Data Viewpoint
March 09, 2022This Data Viewpoint examines a trend we’ve seen in the data over the past three years — the tenure of deals is getting shorter.
Highlight Report
March 01, 2022Soroco contextualizes data usage to drive change programs for how work gets done through its Scout platform.
Point of View
February 16, 2022In this PoV, we highlight the future roadmap of engineering services and its transition from OneEnterprise to OneEcosystem view.
Highlight Report
February 16, 2022PagerDuty aims to evolve from a category leader in incident management toward a holistic operations platform
Data Viewpoint
February 11, 2022In our recent survey, executives from the Life science industry agree they have major plans for investing in 5G adoption.
Highlight Report
January 28, 2022Expect a scramble for supply chain capability across consulting, technology, and services firms.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
