David Cushman

Executive Research Leader

David Cushman is an executive research leader for HFS Research. He has a long-term focus on emerging technology, tracking OneOffice and OneEcosystem enablers from automation, artificial intelligence (AI), generative AI (GenAI), data and design thinking, Web3 and metaverse, process orchestration, workflow, and intelligence to quantum computing. He also leads the HFS Hot Tech program.

Experienced in startup, scale-up, and large-scale digital transformation programs, David has led digital development at the UK's fastest-growing media company, founded and grown digital consultancies across Europe, and worked with world-class companies as a director in digital strategy advisory at a Tier 1 services provider.

The author of The 10 Principles of Open Business (Palgrave Macmillan, 2014), David earned a joint honors degree in philosophy and sociology from the University of Essex.

He lives in Cambridgeshire, UK, with his wife and daughter and enjoys reading, writing, travelling, and thinking (exploration of all kinds). David embraces change and always seeks learning opportunities. But, for all that, he has been a supporter of Leeds United Football Club since he was seven years old. Some things just cannot be unlearned.

Watch David Cushman discussing about HFS Horizons: Metaverse Services Providers, 2023

David Cushman | HFS Research

Content By David Cushman

Hot Tech

HFS Services-as-Software™ Hot Tech: Revature

Revature unifies recruitment, skills mapping, and deployment on one platform to help enterprises build AI-ready talent.

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Hot Tech

HFS Services-as-Software™ Hot Tech: Zime

Zime's AI engine turns your best sellers' behaviors into scoreable guidance so every rep can sell like a five-year veteran.

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Highlight Report

Adopt Databricks’ three Cs thesis, but don’t bet the stack on one vendor

Databricks' Data + AI Summit got the enterprise AI diagnosis right, but its breadth is a reason to govern vendor dependency.

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Point of View

Enterprises must fix themselves rather than layer AI on broken systems

Why enterprises must fix enterprise debts before scaling AI, from an HFS and Publicis Sapient roundtable.

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Hot Tech

HFS Services-as-Software™ Hot Tech: humanizetech.ai

How humanizetech.ai automates SAP delivery from design to go-live, easing the specialist bottleneck that stalls programs.

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Highlight Report

Make Cursor’s enterprise pivot work for you, not the other way around

Cursor's enterprise pivot gives tech leaders the leverage to set the terms with AI-native software engineering vendors.

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Data Viewpoint

Skills aren’t blocking agentic AI adoption; operating conditions are 

Service provider teams already have agentic AI skills, but lack the time, tools, and governance to turn them into value.

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Highlight Report

Radically reshape your cybersecurity to unlock enterprise AI

How CISOs can rebuild cybersecurity into VulnOps to safely deploy agentic AI at enterprise scale.

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