A collection of the latest views of the HFS analyst team on automation and process intelligence.
October 23, 2025This report assessed 32 service providers serving their clients for legacy application modernization services across globe.
October 28, 2025Enterprise leaders are debating whether agentic AI is hype, hope, or something they can scale across their firms.
October 24, 2025Orange Business is mid-flight in a bold transformation programme to become the next-generation telco.
October 24, 2025Physical AI is an effective approach for automation, avoiding glitches, for efficient implementation, and meeting the objectives.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
June 30, 2023NewgenONE IDP goes beyond simple data extraction and focuses on how data helps in gaining business intelligence.
Highlight Report
June 27, 2023Despite the hype, automating across the software development lifecycle takes more than a splash of generative AI.
Point of View
June 20, 2023To propel its next growth phase, UiPath must center its narrative around the demands of the Generative Enterprise™.
Highlight Report
June 08, 2023Bain & Company is partnering with, and investing in, former HFS Hot Vendor Ashling Partners to help enterprises scale automation.
Point of View
May 26, 2023HFS interview with Ian Barkin on how he sees the process intelligence space evolving.
Highlight Report
April 13, 2023Creating an autonomous enterprise is a when-not an if. Clearly, leadership is trying to configure the right solutions to get there.
Point of View
March 17, 2023How Xerox is leveraging Workato to realize its ambition to create autonomous processes.
Highlight Report
March 03, 2023Complex processes need scalable decision engines that can easily cut through complexity, and Rainbird delivers on its promise.
Highlight Report
February 07, 2023A more effective collaboration between IT Operations teams and automation can reduce the risks of cloud-native transformations
Highlight Report
January 19, 2023Content-centric integrated technology can simplify information flows and unleash the potential of OneOffice™.
Market Vision Paper
January 16, 2023Advancing AI technologies are poised to shake up the outsourcing world.
Highlight Report
January 12, 2023Organizations can gain valuable insights from domain-specific finance automation over and above benefits of speed and efficiency.
Competitive Intelligence
January 12, 2023A look at how Virtusa performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how UST performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how NTT DATA performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how EXL performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how TCS performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how PwC performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how KPMG performed in the HFS Horizons: Automation Service Providers, 2022.
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