A collection of the latest views of the HFS analyst team on automation and process intelligence.
September 19, 2025Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
Highlight Report
January 19, 2023Content-centric integrated technology can simplify information flows and unleash the potential of OneOffice™.
Market Vision Paper
January 16, 2023Advancing AI technologies are poised to shake up the outsourcing world.
Highlight Report
January 12, 2023Organizations can gain valuable insights from domain-specific finance automation over and above benefits of speed and efficiency.
Competitive Intelligence
January 12, 2023A look at how Virtusa performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how UST performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how NTT DATA performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how EXL performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how TCS performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how PwC performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how KPMG performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Infosys performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Genpact performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how EY performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Bain & Company performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Wipro performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how IBM performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Cognizant performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 12, 2023A look at how Capgemini performed in the HFS Horizons: Automation Service Providers, 2022.
Competitive Intelligence
January 11, 2023A look at how Accenture performed in the HFS Horizons: Automation Service Providers, 2022.
Point of View
January 04, 2023We connected with a Skan client to understand why firms with complex tech landscapes shouldn’t disregard process intelligence.
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