A collection of the latest views of the HFS analyst team on automation and process intelligence.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 19, 2025Flat-rate pricing wins because it offers peace of mind, not savings—buyers value certainty most.
May 14, 2025Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
Highlight Report
June 22, 2021HGS is doubling up on "win-win" with its cognitive cloud contact center.
Highlight Report
June 22, 2021Atos makes it clear: it wants to be the leading provider when it comes to decarbonization solutions.
Point of View
June 18, 2021This point of view explores the impact of 5G on the industrial sector along with leading use cases.
Highlight Report
June 18, 2021Discusses future roadmap of Laiye post its recent $50M Series C+ funding and appointment of International CEO.
Highlight Report
June 18, 2021Roboyo becomes the world’s biggest intelligent automation professional services company with its acquisition of AKOA.
Highlight Report
June 17, 2021HFS assesses the progress of Digitate's ignio IT-led automation approach.
Highlight Report
June 15, 2021Intelligent document processing and workflow vendor extends capture, content management, and workflow automation skills.
Market Analysis
June 15, 2021The report showcases the comparative capabilities of the leading regional RPA product vendors in the Asia Pacific region.
Data Viewpoint
June 14, 2021NA & Asia-Pac are learning fast from process intelligence pilots – now they’ve both opened a scale gap on Europe.
Highlight Report
June 14, 2021Low-code business process automation platform provider almost triples its headcount in six months.
Highlight Report
June 09, 2021Mars-mission business process automation firm lands $100m to go further.
Data Viewpoint
June 03, 2021Over 70% of 801 global 2000 companies expect to increase their stake in emerging tech, but it's not without its challenges.
Highlight Report
June 03, 2021Despite a resurgence in announcements, it’s enterprise outcomes that will help Blue Prism cut through the RPA market hype.
Highlight Report
June 03, 2021AAI must find a narrative that nails the benefits of a "cloud-native platform" to differentiate in a rapidly expanding market
Data Viewpoint
June 03, 2021Company performance and success have always been measured by revenue and profit, but since COVID-19 hit, ”fit-for-future" measures are growing in Here are the
Highlight Report
May 28, 2021Basware has added diversity data to give enterprises a view of who's in control of companies they may plan to do business with.
Highlight Report
May 28, 2021Redwood Software, an IT and business automation provider, has announced a $380million strategic investment from private equity fund Turn/River Capital to drive
Highlight Report
May 27, 2021Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.
Point of View
May 26, 2021Siloed projects and culture have inhibited digital transformation for too long; embrace “AND” to realize their full potential in combination
Market Analysis
May 21, 2021A monthly rollup of merger and acquisition activity
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