Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
July 30, 2025An assessment of how mortgage service providers drive innovation and deliver value across three strategic horizons.
September 16, 2025This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.
August 27, 2025For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.
August 25, 2025Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.
Top 10 Report
August 09, 2022An assessment of the most compelling challengers supporting the global capital markets services industry.
Competitive Intelligence
August 03, 2022A look at how Capgemini performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 03, 2022A look at how WNS performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 03, 2022A look at how Cognizant performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how Mindtree performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how LTI performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how Sutherland performed in the HFS Top 10 for Insurance Services in 2022.
Top 10 Report
July 25, 2022This report ranks the capabilities of the largest service providers and how they are supporting capital markets clients.
Point of View
July 11, 2022Regulations and legacy weigh heavily on innovation at big banks. Here's how to level the innovation playing field.
Competitive Intelligence
July 06, 2022A look at how Mphasis performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
July 06, 2022A look at how Sitel Group® performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
July 01, 2022A look at how EY performed in the HFS Top 10 for Insurance Services in 2022.
Point of View
July 01, 2022Health plans are rushing to incorporate social determinants of health (SDoH) and spend material amounts to augment care management.
Highlight Report
June 22, 2022HCL goes deep on Avaloq - first an enhanced partnership and now its acquisition of Confinale.
Highlight Report
June 14, 2022Capgemini acquires Chappuis Halder, a consulting player in financial service with depth in investment banking/wealth management.
Point of View
June 09, 2022LTI's initial hostile takeover of Mindtree happened in 2019, but both entities were deliberately kept separate. Where do things stand now?
Point of View
May 19, 2022HFS interviews the CTO of Recognise Bank, a digital disruptor shaking up traditional SMB lending. It's OneOffice in action!
Highlight Report
May 13, 2022Firstsource’s ARSI acquisition adds a timely and effective arrow to its quiver in the current debt collections market.
Highlight Report
May 11, 2022WorkFusion has simplified its approach and may have the droids we’ve been looking for.
Point of View
May 04, 2022The new digital age has finally dawned on the London Market, and digitalization is moving ahead at pace.
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