Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
July 30, 2025An assessment of how mortgage service providers drive innovation and deliver value across three strategic horizons.
October 24, 2025GCCs have evolved from low-cost back offices to innovation-led, strategic hubs powering global enterprise transformation.
October 16, 2025Bank CXOs must measure enterprise debt rigorously.
October 15, 2025Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.
Competitive Intelligence
December 17, 2024A look at how NTT DATA performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how PwC performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Genpact performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Wipro performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Publicis Sapient performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Coforge performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Innova Solutions performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how LTIMindtree performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Sonata Software performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Tech Mahindra performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Virtusa performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how WNS performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Competitive Intelligence
December 17, 2024A look at how Persistent performed in the HFS Horizons: The Best Service Providers for Commercial Banks, 2025
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
Point of View
December 12, 2024Banks must recalibrate their strategies to maintain market dominance in the evolving era of open banking.
Horizons Report
December 11, 2024This report assesses how well service providers are helping their commercial banking clients embrace innovation and realize value across three distinct
Point of View
December 02, 2024Accumulating various forms of debt is a silent obstacle to deeper modernization and OneOffice goal.
Point of View
November 22, 2024The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.
Market Impact Report
November 12, 2024HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
Highlight Report
November 11, 2024Sutherland has been applying a business-first lens to tackle legacy issues and drive operational transformation in insurance.
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