Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

Get a view of the Horizons

We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

Check up on what’s next from HFS

We designed our strategic research agenda to enable readiness for the Generative Enterprise. Access the 2025 HFS Research Agenda today.

Make complex decisions confidently

We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.

Ask our research a question

We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.

More Featured Competitive Intelligence Reports

Highlight Report

HCL’s process observability can bring IT and biz ops together – if it gets over tech-centricity

HCL is making solid progress with its DRYiCE portfolio of AI and Automation solutions.

Highlight Report

Optum’s Market Performance Partnerships lend viable non-clinical operational options to providers

Managed services are an essential part of the healthcare ecosystem, to alleviate the non-clinical functional burdens.

Highlight Report

With TQS buy, Cognizant bolsters its life sciences smart manufacturing capability

The highlight describes the rationale for Cognizant's acquisition of TQS

Highlight Report

WorkFusion and SS&C combine industry chops to tackle insurers’ straight-through processing challenge

WorkFusion is linking up with SS&C to replace document-heavy, labor-intensive insurance processes with data-led automation

Highlight Report

DigitalOcean’s simple approach to cloud offers enterprises an alternative to hyperscale domination

Unlike AWS and Google, DigitalOcean is setting its sights on cloud provision for start-ups and small-to-medium sized businesses.

Highlight Report

Atos needs a new strategic playbook more than it needs a new CEO

Atos was staring at the Innovators Dilemma for years—but is it now too late for a makeover?

Highlight Report

Roboyo adds global RPA depth with JOLT but must broaden its native automation chops

Automation services company Roboyo adds North American scale to boutique excellence with its acquisition of JOLT.

Highlight Report

Appian acquisition of Lana Labs establishes process mining as a table stake for automation platforms

Appian’s acquisition of a process-mining business sets it on course to design-discover-automate at an all-in-one price.

Highlight Report

Blue Prism sale to Tibco—it’s time to go loud, not fade gently into the night

Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?

Highlight Report

AML RightSource rising—the firm bags its 5th acquisition of 2021 with QuantaVerse

AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A

Highlight Report

WNS’ PRECIZON has life sciences-specific competitive intel in its crosshairs

Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.

Highlight Report

With $1B FullStride Cloud Services, Wipro is taking significant steps to beat the competition

Wipro puts money into Cloud Services with FullStride initiative.

Highlight Report

AntWorks is back on the hill and serious about scaling IDP in the enterprise

AntWorks is back squarely focused on IDP with an enhanced out-of-the-box proposition, a new marketplace, and a ‘new’ CEO, too

Highlight Report

Ashling goes deep on industry focus and UiPath with its Machina acquisition

Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina

Highlight Report

BP3 doubles down on acquisitions, building RPA services scale to reassure enterprises

BP3 is the newest RPA services specialist that can offer enterprise customers the reassurance of scale.

Highlight Report

HGS divests its healthcare business to make space to accelerate growth

HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.

1 112 113 114 130

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support