Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

Get a view of the Horizons

We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

Check up on what’s next from HFS

We designed our strategic research agenda to enable readiness for the Generative Enterprise. Access the 2025 HFS Research Agenda today.

Make complex decisions confidently

We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.

Ask our research a question

We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.

More Featured Competitive Intelligence Reports

Highlight Report

HGS acquires TekLink to amp data-led BPO value for enterprises

HGS acquired TekLink to help amplify the data-led capabilities it offers to enterprises.

Highlight Report

Technology investment should support your sustainability goals. Not the opposite

SAP was barely mentioned at PWC's SAP hackathon. Good

Competitive Intelligence

Amdocs: Service Capabilities for Retail Banks, 2023

A look at how Amdocs performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Competitive Intelligence from February 2023

In this month’s Competitive Intelligence report, we’ll cover technology, sustainability and life sciences.

Highlight Report

Can NTT DATA’s acquisition spree springboard the firm as a digital and analytics leader?

NTT Data is acquiring digital and analytics firms in the US to become a well-rounded partner for North American clients.

Competitive Intelligence

Virtusa: Service Capabilities for Retail Banks, 2023

A look at how Virtusa performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Sutherland: Service Capabilities for Retail Banks, 2023

A look at how Sutherland performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Mphasis: Service Capabilities for Retail Banks, 2023

A look at how Mphasis performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

LTIMindtree: Service Capabilities for Retail Banks, 2023

A look at how LTIMindtree performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Hitachi Vantara: Service Capabilities for Retail Banks, 2023

A look at how Hitachi Vantara performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Hexaware: Service Capabilities for Retail Banks, 2023

A look at how Hexaware performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Genpact: Service Capabilities for Retail Banks, 2023

A look at how Genpact performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Firstsource: Service Capabilities for Retail Banks, 2023

A look at how Firstsource performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

PwC: Service Capabilities for Retail Banks, 2023

A look at how PwC performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Publicis Sapient: Service Capabilities for Retail Banks, 2023

A look at how Publicis Sapient performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

IBM: Service Capabilities for Retail Banks, 2023

A look at how IBM performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

1 80 81 82 122

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]