Competitive Intelligence Reports

A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market.

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More Featured Competitive Intelligence Reports

Competitive Intelligence

Randstad Digital: Service Capabilities for Retail and CPG, 2025

A look at how Randstad Digital performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

Sutherland: Service Capabilities for Retail and CPG, 2025

A look at how Sutherland performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

TP: Service Capabilities for Retail and CPG, 2025

A look at how TP performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

UST: Service Capabilities for Retail and CPG, 2025

A look at how UST performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

WNS: Service Capabilities for Retail and CPG, 2025

A look at how WNS performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

Baringa Partners: Service Capabilities for Retail and CPG, 2025

A look at how Baringa Partners performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

HGS: Service Capabilities for Retail and CPG, 2025

A look at how HGS performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

ITC Infotech: Service Capabilities for Retail and CPG, 2025

A look at how ITC Infotech performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

Mindsprint: Service Capabilities for Retail and CPG, 2025

A look at how Mindsprint performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

Pomeroy: Service Capabilities for Retail and CPG, 2025

A look at how Pomeroy performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Competitive Intelligence

TTEC: Service Capabilities for Retail and CPG, 2025

A look at how TTEC performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025.

Highlight Report

Telecom companies must leverage service providers to shape their future

The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.

Highlight Report

Birlasoft helps Knorr-Bremse boost CX with e-commerce transformation

Birlasoft helps Knorr-Bremse modernize e-commerce, cut support calls 40%, and boost global digital sales.

Highlight Report

Fix the process, then trust the AI: Celonis’ Bangalore pitch

You can’t scale AI on fragmented ops. Celonis puts process intelligence at the heart of enterprise transformation.

Highlight Report

Health plans must rethink UM: WNS HealthHelp’s AI-driven approach is a path forward

UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.

Highlight Report

Genpact detonates the data problem with XponentL

Genpact bets on Business Data Services to operationalize AI and drive real enterprise outcomes.

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