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HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.
November 11, 2025, The Dorchester, London UK
Conducted in collaboration with Cognizant, this roundtable unites senior leaders to rethink how enterprises can move beyond traditional service delivery and activate the Services-as-Software (SaS) Flywheel—where AI, data, and IP work together to drive continuous value, speed, and innovation.
December 4, 2025
Conducted in collaboration with Infosys, this roundtable will challenge leaders to confront the realities of operating in an AI-first world.
February 10, 2026, The Leela Palace, Bengaluru
Conducted in collaboration with Sutherland, this intimate roundtable with leading insurance GCC executives will explore how to move beyond the old offshore model and build a scalable, AI-driven foundation for enterprise transformation.
Presented on March 30, 2023. This roundtable shared research and perspectives on the new horizons of enterprise innovation where GBS / Shared Services transformation can aspire towards an infinite mindset.
Presented live in London on March 7, 2023. Today’s marketers are looking at the world in a new light of rapidly shifting customer expectations, a hybrid physical and digital reality, and unmatched uncertainty.
Presented on December 15, 2022. This digital focus group focused on the story of the industry cloud and the breaking of IT/OT silos for effective digital transformation.
Presented on December 8, 2022. This roundtable gave an advanced view into our key research findings and share the perspectives with industry peers on the future of procurement.
Presented live in NYC on November 29, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.
Presented on October 27, 2022. This roundtable leveraged findings from our latest research done in partnership with EXL to debate with senior finance leaders.
Presented on September 8, 2022. This roundtable looked at how even the most reticent can derive value from low code and explored how the various challenges can be resolved without compromising on internal cohesion or promoting cyber threats.
Presented on August 16, 2022 Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions.
Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.
Presented on June 9, 2022. Healthcare and technology leaders provide perspectives and insights that address data, analytics, and personalization.
Presented on March 23, 2022 with the support from thought leaders from enterprises and service providers who are shaping the engineering & manufacturing industry.
Presented on January 20, 2022 with support from Tech Mahindra.
Presented on December 9, 2021 with the support from stellar industry leaders - Eight Tech & Services Leaders versus Eight Enterprise Leaders.
Presented on September 29, 2021 with support from Genpact.
Presented on September 8, 2021 with support from Globality.
Presented on June 16, 2021 with support from Virtusa.
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