HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS Roundtables

In-person Roundtable

Reimagine Insurance with AI: What’s Driving Real Results Today

August 19, 2025, New York, NY

Join HFS Research and IBM Consulting for a high-impact, candid roundtable with top insurance executives and transformation experts as we move beyond experimentation and into the realities of scaled AI deployment.

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In-person Roundtable

Scaling AI with Purpose, Not Hype: A Practical Path to Enterprise Adoption

August 21, 2025, New York, NY

Conducted in collaboration with LTIMindtree, this roundtable brings together a cross-industry group of enterprise leaders for a focused discussion on moving from isolated experiments to scaled, business-aligned AI programs. No hype, just a grounded look at what works, what doesn’t, and what comes next.

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In-person Roundtable

Agentic AI is ready. But are you? Rethinking the Foundations of Enterprise Transformation

September 18, 2025, London, UK

Conducted in collaboration with Wipro, this roundtable is for business and tech leaders who are done with shallow pilots and are ready to tackle the hard stuff: how to re-architect the enterprise so AI agents can actually do something useful—at scale, securely, and with strategic intent.

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In-person Roundtable

Agentic AI: Hype, Hope, or Headway? Separating signal from noise in the next AI frontier

September 23, 2025, New York, NY

Join HFS and Akkodis for an intimate roundtable with a select group of enterprise leaders and transformation experts to explore the gap between the hype and reality of agentic AI by examining organizational readiness, structural and governance challenges, and the foundational capabilities required to scale autonomous AI in the enterprise.

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In-person Roundtable

The AI Imperative: Scale Enterprise Agility through Services-as-Software (SaS)

September 25, 2025, New York, NY

Conducted in collaboration with Mindsprint, this closed-door executive roundtable brings together a curated group of industry leaders, technology executives, and transformation champions to discuss and debate the future of services becoming (almost) software.

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In-person Roundtable

AI Alone Won’t Fix Broken Ops: Reinventing Enterprise Value Through Business Operations and Human-Centered AI

September 26, 2025, New York, NY

This HFS roundtable isn’t about what AI could do—it’s a working session on what it must do to deliver real enterprise value. Senior leaders from CPG, retail, life sciences, manufacturing, and distribution will come together to tackle the challenges of legacy processes, fragmented data, and complex supply chains.

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Virtual Roundtable (via Microsoft Teams)

Joining the 15% club: How consumer goods scale AI beyond pilots

October 23, 2025

Conducted in collaboration with Cognizant, this roundtable brings senior CPG and retail leaders together to tackle the challenge of moving AI from pilots to scaled impact. Learn what sets the “15% Club” apart, benchmark successes, exchange proven use cases, and leave with a clear plan to accelerate AI to enterprise scale.

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Past Roundtable Highlights

Reimagining customer experience for our hybrid reality

Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

Making healthcare personal with cloud enabled data and analytics

Presented on June 9, 2022. Healthcare and technology leaders provide perspectives and insights that address data, analytics, and personalization.

The Great Digital Engineering Debate

Presented on March 23, 2022 with the support from thought leaders from enterprises and service providers who are shaping the engineering & manufacturing industry.

Re-wiring the customer experience for the Virtual Economy

Presented on January 20, 2022 with support from Tech Mahindra.

The Great Resignation

Presented on December 9, 2021 with the support from stellar industry leaders - Eight Tech & Services Leaders versus Eight Enterprise Leaders.

CFO Vision 2025

Presented on September 29, 2021 with support from Genpact.

Realizing the Value of Transformational Technologies

Presented on September 8, 2021 with support from Globality.

Service Transformation–Putting the Customer at the Center of your business

Presented on June 16, 2021 with support from Virtusa.

Becoming a Cloud Native Organization

Presented on April 21, 2021 with support from Wipro.

2021–How to achieve the automation scale imperative

Presented on September 30, 2020 with support from Automation Anywhere.

Reshaping the future of integrated automation in this new reality

Presented on July 29, 2020 with support from Automation Anywhere.

The New BPM Manifesto post the Pandemic Shock

Presented on June 30, 2020 with support from Celonis.

Pivoting with Paradigm Shock

Presented on May 27, 2020.

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