HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS Roundtables

Virtual (via Microsoft Teams)

Join the 15% club: How consumer goods firms are scaling AI beyond pilots

October 23, 2025

Conducted in collaboration with Cognizant, this roundtable brings senior CPG and retail leaders together to tackle the challenge of moving AI from pilots to scaled impact. Learn what sets the “15% Club” apart, benchmark successes, exchange proven use cases, and leave with a clear plan to accelerate AI to enterprise scale.

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In-person Roundtable

How can operations be enhanced with AI to power life sciences?

October 28, 2025, Princeton, New Jersey

Conducted in collaboration with Infosys, this roundtable is for GBS leaders, including CFOs, CIOs, and functional heads, who are navigating the shifting landscape of life sciences. Together, we’ll examine how GBS can move beyond cost containment to drive enterprise-wide value, explore the role of AI-enabled solutions, and uncover lessons from other industries.

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In-person Roundtable

Accelerating enterprise outcomes in the AI era: Activating the Services-as-Software flywheel

November 11, 2025, The Dorchester, London UK

Conducted in collaboration with Cognizant, this roundtable unites senior leaders to rethink how enterprises can move beyond traditional service delivery and activate the Services-as-Software (SaS) Flywheel—where AI, data, and IP work together to drive continuous value, speed, and innovation.

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Virtual (via Microsoft Teams)

AI-first in Banking and Financial Services: From hype to hard truth

December 4, 2025

Conducted in collaboration with Infosys, this roundtable will challenge leaders to confront the realities of operating in an AI-first world.

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Past Roundtable Highlights

What’s the story with the industry cloud?.. breaking IT/OT silos for effective digital transformation

Presented on December 15, 2022. This digital focus group focused on the story of the industry cloud and the breaking of IT/OT silos for effective digital transformation.

Procurement is well positioned to be an ‘Ecosystem Builder’ for the enterprise. But is it ready?

Presented on December 8, 2022. This roundtable gave an advanced view into our key research findings and share the perspectives with industry peers on the future of procurement.

Reimagining customer experience for our hybrid reality

Presented live in NYC on November 29, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

Behind every successful enterprise is data-driven finance. How do you get there?

Presented on October 27, 2022. This roundtable leveraged findings from our latest research done in partnership with EXL to debate with senior finance leaders.

Low-code and value creation: What’s the winning formula?

Presented on September 8, 2022. This roundtable looked at how even the most reticent can derive value from low code and explored how the various challenges can be resolved without compromising on internal cohesion or promoting cyber threats.

Transforming operations with tools and change agents such as ServiceNow

Presented on August 16, 2022 Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions.

Reimagining customer experience for our hybrid reality

Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

Making healthcare personal with cloud enabled data and analytics

Presented on June 9, 2022. Healthcare and technology leaders provide perspectives and insights that address data, analytics, and personalization.

The Great Digital Engineering Debate

Presented on March 23, 2022 with the support from thought leaders from enterprises and service providers who are shaping the engineering & manufacturing industry.

Re-wiring the customer experience for the Virtual Economy

Presented on January 20, 2022 with support from Tech Mahindra.

The Great Resignation

Presented on December 9, 2021 with the support from stellar industry leaders - Eight Tech & Services Leaders versus Eight Enterprise Leaders.

CFO Vision 2025

Presented on September 29, 2021 with support from Genpact.

Realizing the Value of Transformational Technologies

Presented on September 8, 2021 with support from Globality.

Service Transformation–Putting the Customer at the Center of your business

Presented on June 16, 2021 with support from Virtusa.

Becoming a Cloud Native Organization

Presented on April 21, 2021 with support from Wipro.

2021–How to achieve the automation scale imperative

Presented on September 30, 2020 with support from Automation Anywhere.

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