HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS roundtables

Virtual (via Microsoft Teams)

AI-first in Banking and Financial Services: From hype to hard truth

December 4, 2025

Conducted in collaboration with Infosys, this roundtable will challenge leaders to confront the realities of operating in an AI-first world.

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In-person Roundtable

From cost arbitrage to enterprise AI hubs – How insurance GCCs are fueling innovation

February 10, 2026, The Leela Palace, Bengaluru

Conducted in collaboration with Sutherland, this intimate roundtable with leading insurance GCC executives will explore how to move beyond the old offshore model and build a scalable, AI-driven foundation for enterprise transformation.

Learn more

Past roundtable highlights

Where is the metaverse heading: How can we create a business impact?

Presented live in NYC on April 11, 2023. While the term “metaverse” was coined 30 years ago, it is still being defined, and its potential to unleash the next wave of technological disruption seems increasingly clear, with real-life benefits already emerging for early adopters.

April 11, 2023

Developing an infinite GBS mindset: Adapting strategy today for long-term success

Presented on March 30, 2023. This roundtable shared research and perspectives on the new horizons of enterprise innovation where GBS / Shared Services transformation can aspire towards an infinite mindset.

March 30, 2023

Marketing in the age of CX: Do we need iteration or re-invention?

Presented live in London on March 7, 2023. Today’s marketers are looking at the world in a new light of rapidly shifting customer expectations, a hybrid physical and digital reality, and unmatched uncertainty.

March 7, 2023

What’s the story with the industry cloud?.. breaking IT/OT silos for effective digital transformation

Presented on December 15, 2022. This digital focus group focused on the story of the industry cloud and the breaking of IT/OT silos for effective digital transformation.

December 15, 2022

Procurement is well positioned to be an ‘Ecosystem Builder’ for the enterprise. But is it ready?

Presented on December 8, 2022. This roundtable gave an advanced view into our key research findings and share the perspectives with industry peers on the future of procurement.

December 8, 2022

Reimagining customer experience for our hybrid reality

Presented live in NYC on November 29, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

November 29, 2022

Behind every successful enterprise is data-driven finance. How do you get there?

Presented on October 27, 2022. This roundtable leveraged findings from our latest research done in partnership with EXL to debate with senior finance leaders.

October 27, 2022

Low-code and value creation: What’s the winning formula?

Presented on September 8, 2022. This roundtable looked at how even the most reticent can derive value from low code and explored how the various challenges can be resolved without compromising on internal cohesion or promoting cyber threats.

September 8, 2022

Transforming operations with tools and change agents such as ServiceNow

Presented on August 16, 2022 Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions.

August 16, 2022

Reimagining customer experience for our hybrid reality

Presented live in NYC on June 23, 2022. Today more than ever, customer experience (CX) is the great differentiator making or breaking success for companies.

June 23, 2022

Making healthcare personal with cloud enabled data and analytics

Presented on June 9, 2022. Healthcare and technology leaders provide perspectives and insights that address data, analytics, and personalization.

June 9, 2022

The Great Digital Engineering Debate

Presented on March 23, 2022 with the support from thought leaders from enterprises and service providers who are shaping the engineering & manufacturing industry.

March 22, 2022

Re-wiring the customer experience for the Virtual Economy

Presented on January 20, 2022 with support from Tech Mahindra.

January 20, 2022

The Great Resignation

Presented on December 9, 2021 with the support from stellar industry leaders - Eight Tech & Services Leaders versus Eight Enterprise Leaders.

December 9, 2021

CFO Vision 2025

Presented on September 29, 2021 with support from Genpact.

September 29, 2021

Realizing the Value of Transformational Technologies

Presented on September 8, 2021 with support from Globality.

September 8, 2021

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