HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS Roundtables

In-person Roundtable

Accelerating enterprise outcomes in the AI era: Activating the Services-as-Software flywheel

November 11, 2025, The Dorchester, London UK

Conducted in collaboration with Cognizant, this roundtable unites senior leaders to rethink how enterprises can move beyond traditional service delivery and activate the Services-as-Software (SaS) Flywheel—where AI, data, and IP work together to drive continuous value, speed, and innovation.

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Virtual (via Microsoft Teams)

AI-first in Banking and Financial Services: From hype to hard truth

December 4, 2025

Conducted in collaboration with Infosys, this roundtable will challenge leaders to confront the realities of operating in an AI-first world.

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In-person Roundtable

From cost arbitrage to enterprise AI hubs – How insurance GCCs are fueling innovation

February 10, 2026, The Leela Palace, Bengaluru

Conducted in collaboration with Sutherland, this intimate roundtable with leading insurance GCC executives will explore how to move beyond the old offshore model and build a scalable, AI-driven foundation for enterprise transformation.

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Past Roundtable Highlights

Becoming a Cloud Native Organization

Presented on April 21, 2021 with support from Wipro.

2021–How to achieve the automation scale imperative

Presented on September 30, 2020 with support from Automation Anywhere.

Reshaping the future of integrated automation in this new reality

Presented on July 29, 2020 with support from Automation Anywhere.

The New BPM Manifesto post the Pandemic Shock

Presented on June 30, 2020 with support from Celonis.

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