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Data Viewpoint

Tactical use of automation is no longer enough. Wise enterprises target transformation.

Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.

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Point of View

After 20 years, it is time to retire Agile

Agile promised accelerated software development and innovation for the business, but 20 years later it has failed to deliver.

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Point of View

Kryon’s Automation Expedition must emphasize business outcomes and less hype

Enterprise leaders need to keep their automation providers focused on what they do best.

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Market Analysis

ITMS and BPO Contract Analysis—Q2 2021

This report analyzes publicly announced ITMS and BPO contracts in Q2 2021.

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Market Analysis

Merger and acquisition activities monthly snapshot—August 2021

A monthly rollup of merger and acquisition activity.

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Point of View

Put smart decisioning at the heart of AI strategy to help cultivate your OneOffice future

How XpertRule's clients are improving CX and EX in tandem.

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Point of View

From outsourcing to innovation: partner to revolutionize mortgage servicing

We connected with Sourcepoint and one of their clients to understand how they are revolutionizing mortgage servicing together.

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Highlight Report

AML RightSource rising—the firm bags its 5th acquisition of 2021 with QuantaVerse

AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A

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Highlight Report

AntWorks is back on the hill and serious about scaling IDP in the enterprise

AntWorks is back squarely focused on IDP with an enhanced out-of-the-box proposition, a new marketplace, and a ‘new’ CEO, too

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Highlight Report

Ashling goes deep on industry focus and UiPath with its Machina acquisition

Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina

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Point of View

Avoid a robotic misadventure – focus on the security that matters

This POV provide an overview of key security considerations when deploying a Robotic Process Automation environment.

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Highlight Report

BP3 doubles down on acquisitions, building RPA services scale to reassure enterprises

BP3 is the newest RPA services specialist that can offer enterprise customers the reassurance of scale.

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