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Point of View

Stop automating process debt to get better outcomes

Agentic AI exposes process debt rooted in tacit knowledge, limiting outcomes unless decision logic is made executable.

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Market Impact Report

Humans at the Helm of AI

Enterprises say humans are in the loop, but few are actually at the helm when decisions matter most.

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Highlight Report

Agent-only companies show what’s next for Ops leaders

Ops leaders across the enterprise must learn from the lessons of emerging autonomous organizations.

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Point of View

Close that last mile in automation with computer-using agents

Computer-using agents (CUAs) can automate cross-application that do not share a clean application programming interface.

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Competitive Intelligence

Accenture: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how Accenture performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

HCLTech: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how HCLTech performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

Hitachi Digital Services: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how Hitachi Digital Services performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

LTM: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how LTM performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

Infosys: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how Infosys performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

IBM: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how IBM performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

TCS: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how TCS performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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Competitive Intelligence

Wipro: Next-gen IT Infrastructure Services Capabilities, 2026

A look at how Wipro performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026.

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