Accurate, visionary, and thought-provoking insight into issues that impact your business.
August 21, 2026 Only 10% of enterprises can scale agentic AI, and the gap is a continuous learning loop, not a better model.
August 17, 2026 AI reliability has become the missing link between deploying AI and trusting it to deliver business outcomes.
August 17, 2026 Over 50% of manufacturers say data, not AI models, is what blocks industrial AI from scaling past pilots.
August 4, 2026 A survey of 105 business leaders reveals how mobility, industrial, and energy firms are adopting physical AI.
August 3, 2026 Modernization is what makes enterprise AI tick, but it has to be prioritized as such rather than a cost-takeout exercise.
July 31, 2026 Reset the GCC you already run before scaling it: 52% of GCC activity is now brownfield and 62% is AI-centric.
July 24, 2026 Fragmented AI leaks ROI at handoffs, so OEMs should deploy agentic AI to orchestrate the full product lifecycle.
July 22, 2026 India's GCCs score 61.9 on the inaugural HFS Generative GCC Index, where ownership now outweighs headcount.
July 7, 2026 Document operations, not extraction, is where ops leaders recover cost, cycle time, and margin on document work.
June 18, 2026 Why enterprises should buy business outcomes, not solutions, and shift to intent-native services as AI absorbs execution.
June 17, 2026 Why India’s GCCs now win on AI talent over cost, and what CIOs must do to build their enterprise AI engine.
June 15, 2026 HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
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