Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 30, 2024 Randstad Digital is poised to make its mark in the digital transformation landscape.
April 19, 2024 Enterprises continue investing in intelligent document processing (IDP) as they dig deep to find productivity gains by reducing reliance on paper and improving
April 17, 2024 Nordic F&A leaders must prioritize tech modernization and transformation with the right talent and partners.
April 5, 2024 400 insurance leaders weighed in on the state of customer experience in their industry and outlined their plans to transform it.
April 4, 2024 Accenture invested $160M to acquire a minority stake in the Vodafone Group and create a joint commercial shared services entity.
March 26, 2024 The Hot Tech Digest presents a curated selection of innovative startups that have captured the attention of analysts at HFS.
March 15, 2024 The monthly Hot Tech Digest curates and analyzes notable tech startups, highlighting companies shaping the future of the industry.
March 8, 2024 This report assesses how well service providers help clients embrace innovation through customer experience and realize value.
February 14, 2024 Complexities in our operations are hindering CX + EX.
February 6, 2024 Implement GenAI tools to speed up your SDLC by over 3x, free valuable resources, and do more for your business.
January 2, 2024 A look at how UST performed in the HFS Horizons: Retail and CPG Service Providers, 2023
January 2, 2024 A look at how Teleperformance performed in the HFS Horizons: Retail and CPG Service Providers, 2023
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