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Point of View

“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

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Point of View

Patient Data is valuable and vulnerable – the healthcare industry must prepare or risk catastrophic breaches

Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part

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Point of View

Industry leaders must look to modern innovators for their cybersecurity defense or risk embarrassing security breaches from remote workers!

Industry leaders must look to secure their enterprises from multiple cyber threats on a constant basis. Remote workers are an easy target for cybercriminals

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Point of View

LEVERAGE 3D PRINTING FOR MANUFACTURING OPERATING MODEL TRANSFORMATION

In this PoV, we discuss how 3D printing is influencing the manufacturing industry and how the manufacturers can accelerate their 3D printing journey

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Point of View

How to scale-up enterprise IoT programs in five steps

The internet of things (IoT) technology trend has caught the imagination of technical and business folks alike with the promise of billions of connected devices

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Point of View

Trailblaze a path to your customer-centric OneOffice experience with these five strategic imperatives

How the highest performing organizations across the Global 2000 companies are rethinking operations and transforming interactions to support the customer

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Point of View

Demand Cost and Value Gains from your service providers with AI-powered predictive and autonomous SLAs

Leading service providers are effectively reducing their operating costs and service costs with AI-ML. But, are these savings and benefits being passed on to

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Point of View

Continuous change management must underpin enterprise automation journeys

HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.

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Point of View

Executives must focus on sustainability, or prepare for a new wave of lawsuits

Evolving scientific evidence of climate change, coupled with changing legal interpretations, means a new wave of lawsuits washing over enterprises.

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Market Analysis

HFS Quantum Computing Primer – Update

This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that

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Point of View

LTI’s newly acquired virtual analyst “Leni” could power your analytics adoption

Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.

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Point of View

Slay your legacy dragons and cultural silos to create the Finance OneOffice experience

Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.

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