Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 31, 2018 The diversity of customers now trialing and adopting Intelligent Automation exposes the complexity and challenges of doing it right.
January 24, 2018 A number of the main predictions of drivers for investment in cyber security services in 2018.
January 12, 2018 We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.
January 2, 2018 IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding
November 21, 2017 How enterprises can align with a shared vision of creating a better customer experience
November 20, 2017 Examples of how ecosystems are delivering impact in CA, KY, NC, and Ontario for citizens through health and human services.
November 8, 2017 This report outlines client buying behavior and preferences in the SAP SuccessFactors services market.
October 27, 2017 Update Your Outsourcing Contract Practices to Capture the Potential of Intelligent Automation While Mitigating Risk.
October 27, 2017 A unique business process management provider can raise the bar when it comes to Digital Operations
October 9, 2017 Dr. Pracha Eamranond on the value of using design thinking to consider the patient experience before, during, and after a visit to a hospital.
September 29, 2017 This report outlines that the market for AI enabled services is no longer confined to lower level Machine Learning.
September 19, 2017 How customer-centricity is core to changing the culture in & impact of Blue Shield of California on making health care family friendly and affordable.
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