- Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
- Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...
- UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST
More IT Outsourcing / IT Services Research
2018: IT Services Beyond the Tipping Point
As the year starts in earnest it’s a good idea, but a slightly dangerous one given it could bite me on the arse, to reflect on assumptions made about the market growth last year and see what the market is likely to hold this year.
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