HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.
April 16, 2025An assessment of ER&D service providers addressing the why, what, how and so what.
July 03, 2025Most are stuck in data limbo: unable to move forward and blaming data quality. To break out requires honesty about our problems.
June 30, 2025HFS take on Accenture's bold announcement of Reinvention Services.
June 03, 2025Culture debt and skills debt are hidden liabilities that constrain growth, and leave enterprises unable to adapt at speed.
Highlight Report
February 06, 2025KPMG announced a new Head of Ecosystems as Services-as-Software shifts legacy opportunistic partnerships towards intentional ecosystems.
Highlight Report
November 07, 2024IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.
Point of View
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
Point of View
October 24, 2024Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.
Market Vision Paper
October 22, 2024NTT DATA consolidates global operations with a focus on responsible reinvention.
Market Impact Report
October 16, 2024Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
Point of View
October 15, 2024Don’t wait to find your business frantically reacting to catch up.
Point of View
October 15, 2024Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.
Point of View
October 11, 2024Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.
Point of View
September 16, 2024The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.
Point of View
August 26, 2024HFS Research's overview of the OneEcosystem Governance process.
Point of View
August 21, 2024Celonis' PI Graph aims to turn OneOffice into reality by seamlessly connecting front, middle, and back offices.
Highlight Report
July 19, 2024HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
Point of View
June 24, 2024The rise of autonomous procurement platforms is driving the transition towards Generative Enterprise.
Point of View
June 20, 2024Generative AI changes the enterprise in five significant ways - from how we use our data to how we organize and manage our teams.
Market Impact Report
May 23, 2024Ecosystem development and collaboration will be key to unlocking new sources of value
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